Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
I will say thank you to the staff they're amazing thanks Rosy for all the help and efficiency if you need something talk to her she is amazing
Comment from Hotel Management
31 May 2024 by Fernando Orrante / General Manager, Hotel Management
ose, thanks you for your confidence, we are happy for make your stay a great experience. We hope see you back soon.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Fernando Orrante / General Manager, Hotel Management
José, agradecemos tu confianza, nos es muy grato saber que estas satisfecho con nuestro servicio, esperamos verte pronto de regreso.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Fernando Orrante / General Manager, Hotel Management
Martha, gracias por tu confianza y preferencia, esperamos verte pronto de regreso.
by A verified traveler
Posted 27 May 2024
We liked the food in the restaurant for dinner qns breakfast. Service was average. We did not like the dirt in the kid pool and did not like the clumps of hair in the main swimming pool.
Comment from Hotel Management
30 May 2024 by Fernando Orrante / General Manager, Hotel Management
Michelle, thank you for your comments, we hope to see you back soon and able to improve your experience.
by A verified traveler
Posted 25 May 2024
Excelente hotel! Muy buen buffet y gran servicio de los empleados
Comment from Hotel Management
27 May 2024 by Fernando Orrante / General Manager, Hotel Management
David, agradecemos mucho tu confianza y preferencia, esperamos verte pronto de regreso.
by A verified traveler
Posted 20 May 2024
Very nice place
Comment from Hotel Management
21 May 2024 by Fernando Orrante / General Manager, Hotel Management
Thank you for your confidence and your preference!! We hope see you soon back!!
by A verified traveler
Posted 28 Apr 2024
Comfortable hotel
Comment from Hotel Management
2 May 2024 by Fernando Orrante / General Manager, Hotel Management
Rafael, agradecemos mucho tu preferencia, esperamos poder recibirte pronto y hacer de tu experiencia de hospedaje algo muy agradable.
by A verified traveler
Posted 22 Apr 2024
Nice hotel, clean room and quiet. Excellent buffet!
Comment from Hotel Management
23 Apr 2024 by Fernando Orrante / General Manager, Hotel Management
Araceli, thank you for your preference and your confidence!
by A verified traveler
Posted 16 Apr 2024
Satisfied
Comment from Hotel Management
17 Apr 2024 by Fernando Orrante / General Manager, Hotel Management
Jose, Thank you for your confidence and your preference, we hope you see soon back!
by A verified traveler
Posted 12 Apr 2024
Excellent service from hotel and restaurant. Love it. Highly recommended
Comment from Hotel Management
14 Apr 2024 by Fernando Orrante / General Manager, Hotel Management
José, thanks for your comments, and your preference, we hope see you soon back!
