Ratings based on 307 Verified Reviews

3.9 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Ottawa

Posted 2 Jun 2024
Lovely hotel, comfortable beds.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Close to everything. Sky Bar was stunning.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2024 on Hotels
3 out of 5
by A verified traveler

It was just ok

Posted 3 Mar 2024 on Hotels
Hotels.com rewards said i can get a late checkout for free if available. I checked and it was available however the hotel wanted to charge me 25Euros for 2 hours Air con did not work, instead of cooling it heated the room (I checked the settings) Breakfast was awful and cold, not even a little buit warm despite me being there at 7:40 ten minutes after it opened so the food was put out cold I think hotels.com need to review their marketing for this property because your status with hotels.com means nothing to them. The room itse;f was nice and the bed was comfortable other than the temperature that the air con didn't help with
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 19 Feb 2024
We wanted a quiet couples hotel and really enjoyed our stay here. Couples wise, it was mainly retired people so not noisy. There was plenty of choice at breakfast although not always piping hot - a buffet never is. Our room was spotless, comfy and well equipped. We were surprised that (bearing in mind we had a coffee machine) we were not given replacement capsules - these were to purchase. Beds were very comfy, pillows are foam and firm (for those that need to know). We added the VIP access for a small room offering drinks and snacks which worked well for us. Would we stay here again - we absolutely would! Excellent value - lovely staff and a five min walk from the train station. Thank you