Ratings based on 114 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2023
The location is excellent. Staff was very friendly and helpful.
Comment from Hotel Management
9 Nov 2023 by RECEPCION, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante. Un saludo
by A verified traveler
A potential stop en route to / from Santander?
Posted 30 Oct 2023 on HotelsWe wanted a stop close to Santander to be at port for mid-day next morning. this seemed a possibility with restaurant options close by.
Attracted by unrealistic suggestions of plentiful easy nearby parking - yes some of it's free (albeit a lot less in reality than is suggested) and there is a lot of double parking by residents waiting to find a space to park their car in the spaces that are truly free - for several blocks around. In the end 2 and a half hours after arrival I finally parked in Town Hall car park €11.95 for 24 hours. Difficult to find way in and because of roadworks way out and obviously not close to hotel for unloading - nowhere to do so outside hotel!
Torrelavega is a nightmare to get into and out of! Very slow zones, roadworks and lack of signage to quick exit! Allow a good hour if not 90 minutes to be at Santander port.
Local restaurant La Tienda in nearby church square provided good tapas style options for eating - but not before 8:00 PM.
Hotel is a bit tired - next door is a car workshop - but we were not disturbed by that.
No air conditioning so stuffy and airless and window opens onto a walkway so not secure enough to leave open at night.
No room safe to keep valuables secure whilst out for a meal!
Bed comfortable enough and bathroom all OK - good shower - sensible height possible.
Clean and basic - it claims 3 stars ???
Couldn't find an English speaking news station on TV
Comment from Hotel Management
30 Oct 2023 by RECEPCION, Hotel Management
Lamentamos que la estancia en nuestro Hotel no haya sido de su agrado. Reciba un cordial saludo
by A verified traveler
Posted 15 Oct 2022
Excellent location; right in the center of the city. Many places to eat. Hotel was very clean; rooms were very clean and staff was very friendly. No parking in the hotel; that is a minus, but you can find parking around.
Comment from Hotel Management
16 Oct 2022 by Recepción, Hotel Management
Many thanks for staying with us and sharing your experience!
by A verified traveler
Posted 30 Jul 2022 on Hotels
The hotel was pretty central and ok for an overnighter before moving on. Some cafes nearby.
Comment from Hotel Management
1 Aug 2022 by recepción, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante. Un saludo
by A verified traveler
Posted 15 Mar 2022 on Hotels
Comment from Hotel Management
30 Mar 2022 by recepción, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante. Un saludo
by A verified traveler
Satisfaction
Posted 16 Nov 2021 on HotelsArrived late but checked in no problem. All we wanted for a pre ferry stop. Thanks
Comment from Hotel Management
16 Nov 2021 by recepción, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante. Un saludo
by A verified traveler
Posted 25 Sep 2021
by A verified traveler
Excellent value and comfortable
Posted 5 Sep 2021 on HotelsOne night stop before next day ferry to UK. Very clean, large room and large bright bathroom. Very comfortable but no air con. Free parking was on street and hit or miss for space outside hotel. No bar, only used for breakfast but location very central and numerous bars and restaurants within easy walking distance. Staff very pleasant and helpful. Would definitely stay there again.
Comment from Hotel Management
5 Sep 2021 by recepción, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante. Un saludo
by A verified traveler
Great Hiden gem
Posted 3 May 2021 on HotelsGreat hotel with very attentive staff
Comment from Hotel Management
4 May 2021 by recepción, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante. Un saludo
by A verified traveler
Posted 25 Aug 2020 on Hotels
Comment from Hotel Management
5 Oct 2020 by Recepción, Hotel Management
¡Gracias por alojase con nosotros! Su opinión es muy importante.
