Ratings based on 55 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 2 Oct 2023
Bed too small, room to hot, air didn’t work
2 out of 5
by A verified traveler

Posted 28 Sep 2023
I booked this hotel based largely on the fabulous looking pool. We arrived to find it was closed for the season. The surly receptionist said their terms make this clear (I checked their website and found nothing). It put a dampener on our stay. The main restaurant was also closed. We were advised we could use their other restaurant. We checked it out, it is really a locals bar, which I normally wouldn’t mind but it was filthy. Tables were uncleared and cigarette butts lay everywhere. Shame because Segovia is lovely.
5 out of 5
by A verified traveler

Very happy with our stay

Posted 20 Mar 2023 on Hotels
Just one night stay, the desk staff were very helpful and spoke excellent English and helped us enormously. Could not wish for better. Breakfast was very pleasant and the food was excellent full marks.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2022 on Hotels
5 out of 5
by A verified traveler

Beautiful place

Posted 18 Dec 2019 on Hotels
It was super windy and they were eating for us. Super nice, gave us glasses for our wine. Recommended us where to park to avoid damage from the trees. Room was spacious, clean and comfortable. Sad we arrived late and left on the morning. No time to enjoy the place. Stayed with our two dogs.
Comment from Hotel Management
29 Dec 2019 by RECEPCION, Hotel Management
Thank you for appreciating your recent stay with us. We are glad to know that everything has been to your liking. We look forward to welcoming you again in the near future. Regards.
5 out of 5
by A verified traveler

Nicest Hotel of my trip!

Posted 5 Nov 2019 on Hotels
Nicest Hotel on my trip so far!
Comment from Hotel Management
11 Nov 2019 by RECEPCION, Hotel Management
Thank you very much for your comments. We are glad you enjoyed your stay with us. Regards.
5 out of 5
by A verified traveler

Posted 13 Oct 2019 on Hotels
Great hotel overall. Very comfortable large room with a small balcony. Clean too. Not a lot happening in the town but it was a good place to access both Segovia and the mountains. Breakfast was great too. Would stay here again.
5 out of 5
by A verified traveler

Posted 17 Apr 2019
Excellent room, travelling with 2 dogs. Doors onto garden large room friendly staff
Comment from Hotel Management
21 Apr 2019 by RECEPCION, Hotel Management
Thank you for your comments. We are glad you enjoyed your stay with us. We look forward to welcoming you again in the near future. Regards.