Ratings based on 987 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jun 2024
The property was very clean and comfortable and onsite staff were very kind and helpful. Overall, had a great stay and would recommend staying at this cozy inn.
Comment from Hotel Management
14 Jun 2024 by Pembroke Inn, Hotel Management
Thank you so much for your wonderful review! We're delighted to hear that you had a clean, comfortable, and enjoyable stay at our cozy inn. Our team takes great pride in providing excellent service, and your kind words mean a lot to us. We look forward to welcoming you back in the future!
5 out of 5
by A verified traveler from BARRIE

Posted 11 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Pembroke Inn, Hotel Management
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. We look forward to hosting you again soon!
4 out of 5
by A verified traveler

Posted 10 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Pembroke Inn, Hotel Management
Thank you for your rating! We're glad you had a positive experience with us. If you have any specific feedback or suggestions for improvement, we'd love to hear from you. We hope to welcome you back soon!
1 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Pembroke Inn, Hotel Management
Thank you for taking the time to provide your feedback. We sincerely apologize that your stay did not meet your expectations. Your experience is not reflective of the high standards we strive to maintain.We hope to have the chance to serve you better in the future.Best regards,
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Pembroke Inn, Hotel Management
Thank you so much for your review
4 out of 5
by A verified traveler from Lake Mary

Posted 8 Jun 2024
Nothing
Comment from Hotel Management
9 Jun 2024 by Regards, Pembroke Inn, Hotel Management
Thank you for the feedback
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Pembroke Inn, Hotel Management
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you enjoyed your stay your feedback means a lot to us. We look forward to welcoming you back on your next visit!
5 out of 5
by A verified traveler from Coquitlam

Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Regards, Pembroke Inn, Hotel Management
Thank you for the feedback. It means a lot to us.
3 out of 5
by A verified traveler

Posted 31 May 2024
Although the inn is located on a very pretty, residential street, it is just one block of an area with many homeless individuals. We needed to park our car on the street, but worried about it for the 3 nights we stayed. It was fine, no break ins, but we did worry every day it was parked there.
Comment from Hotel Management
31 May 2024 by Pembroke Inn, Hotel Management
Thank you so much for the review.
5 out of 5
by A verified traveler

Posted 31 May 2024
The hotel is an easty walk from the Dundas subway station. You can walk to shows and dinning too.
Comment from Hotel Management
31 May 2024 by Pembroke Inn, Hotel Management
Thank you so much for the review.