Ratings based on 973 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Very clean, no issues
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Hotel X Toronto, Hotel Management
Hi Scott, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
by A verified traveler
Posted 30 Apr 2024
The room was fabulous and I enjoyed the view as well. Staff were great! I enjoyed the restaurant on the property. I’d love to stay again.
Comment from Hotel Management
1 May 2024 by Hotel X Toronto, Hotel Management
Hi Alana, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by MM, Hotel Management
Thank you William for your feedback following your stay,We are happy to know your stay was worth a full score.We can't wait to have you with us at your soonest,Till that time, please accept our kindest regards,Maurice Miramo - Guest Services Manager
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Florencia, Hotel Management
Thank you Jessica for your feedback following your stay with us. We are excited to know your stay was worth a 5 out of 5. We look forward to welcoming you once again with us at your soonest. Till that time, please accept our kindest regards, Florencia - Front Desk Manager
by A verified traveler
Posted 26 Apr 2024
Easy to get to off highway. Great views, spa and gym.
Comment from Hotel Management
26 Apr 2024 by MM, Hotel Management
Thank you Sylvia for your feedback following your stay with us.We are excited to know that your stay was at your expectations and we look forward to welcoming you once again with us at your soonest,Till that time, please accept our kindest regards,Maurice Miramo - Guest Services Manager
by A verified traveler
Posted 26 Apr 2024
Great hotel and food is excellent
Comment from Hotel Management
26 Apr 2024 by Florencia, Hotel Management
Hi France, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Florencia - Front Desk Manager
by A verified traveler
Posted 21 Apr 2024
We loved our stay at HotelX. Modern and clean rooms and great options for dining and the most amazing staff!!
Comment from Hotel Management
22 Apr 2024 by Hotel X Toronto, Hotel Management
Hi Rachel, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati Assistant Front Desk Manager
by A verified traveler
Posted 21 Apr 2024
Excellent
Comment from Hotel Management
22 Apr 2024 by MM, Hotel Management
Thank you Sean for your review following your stay.We are happy to know that your stay was excellent and worth the full score.We can't wait to have you again with us at your soonest.Till that time, please accept our kindest regards,Maurice Miramo - Guest Services Manager
by A verified traveler
Posted 21 Apr 2024
Booked here to celebrate our anniversary. Check-in staff was a bit "checked out" — no information about the hotel or its amenities, we spent an hour walking around the building only to discover lots of areas were closed because of a private event that night. Hotel staff recommended grabbing a coffee at a cafe on the 2nd floor that was closed…finally we found ourselves at Roses…completely empty yet staff was inattentive…took 20 min for a coffee to arrive.
Comment from Hotel Management
22 Apr 2024 by MM, Hotel Management
Thank you Jeremy for your feedback following your stay with us.We thank you as well for the opportunity you have given us to share your feedback with one of our managers and the chance to make it right.We are looking forward to your next visit to the hotel.Till that time, please accept our kindest regards,Maurice Miramo - Guest Services Manager
