Ratings based on 317 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Feb 2024
Every thing was great . However the girl at the front desk was not friendly and didn’t even look at us.
Comment from Hotel Management
25 Feb 2024 by Cassiano, Hotel Management
Dear Cheryl,Thank you for bringing this to our attention. We apologize for any unfriendliness from our staff, as providing excellent customer service is our top priority. We will address this issue with our front desk team to ensure that all guests receive a warm welcome. We appreciate your feedback and hope to have the opportunity to provide you with a more positive experience in the future. Thank you for staying with us.
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
11 Feb 2024 by Akshit, Hotel Management
Thank you so much for your wonderful 5 out of 5 rating! We're absolutely delighted to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet and exceed your expectations. If there's anything specific that stood out to you or any suggestions you have for us to maintain this level of excellence, please feel free to share.We can't wait to welcome you back for another fantastic stay.
by A verified traveler
Posted 18 Jan 2024
Comment from Hotel Management
10 Feb 2024 by Akshit, Hotel Management
Thank you for taking the time to leave your feedback! We're glad to hear that you had a positive experience during your stay with us. Your rating of 4 out of 5 tells us that there may be areas where we can improve, and we'd love to hear any specific suggestions you have. Our goal is always to provide the best possible experience for our guests, and your feedback helps us in that pursuit. We hope to have the opportunity to welcome you back in the future and provide an even better stay.
by A verified traveler
Avergae stay.
Posted 14 Jan 2024 on HotelsThe room was recently updated, but still had a bunch of flaws. Hot water omly worked for 1/2 showers we had. Very small room. Glad we didnt pay full price. Bathroom was tiny.
Comment from Hotel Management
17 Jan 2024 by Akshit, Hotel Management
Thank you for sharing your feedback about your recent stay. We apologize for the inconveniences you experienced with the hot water and the room size. It's disheartening to hear that your stay did not meet expectations. Your feedback is important to us, and we will address the issues you've raised to ensure a better experience for our guests in the future.We appreciate your understanding, and we hope to have the opportunity to improve upon these aspects and provide you with a more positive experience in the future.
by A verified traveler
Good stay!!
Posted 8 Jan 2024 on HotelsIt was a comfortable stay. The staff was very helpful and the room was comfortable
Comment from Hotel Management
8 Jan 2024 by Akshit, Hotel Management
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a comfortable stay and that our staff was very helpful. Creating a welcoming and comfortable environment is our goal, and we're pleased to know that we met your expectations.Your feedback is valuable, and we look forward to the opportunity to serve you again in the future.
by A verified traveler
Posted 4 Jan 2024
All the staff were friendly and quite helpful if there was any question or issue or getting on the shuttle to the airport.
Comment from Hotel Management
8 Jan 2024 by Akshit, Hotel Management
Thank you for taking the time to share your positive experience! We're delighted to hear that our staff was friendly and helpful during your stay. Ensuring excellent customer service and assistance is a top priority for us, and we're pleased that we could make your experience a positive one.Your feedback is invaluable, and we look forward to the opportunity to serve you again in the future.
by A verified traveler
Posted 2 Jan 2024
Nice clean rooms. Shuttle driver was prompt and courteous.
Comment from Hotel Management
8 Jan 2024 by Akshit, Hotel Management
Thank you for your positive feedback! We're thrilled to hear that you found our rooms nice and clean. Additionally, it's great to know that the shuttle service was prompt and the driver was courteous. Providing a comfortable and efficient experience is important to us, and we're delighted that we met your expectations.Your feedback is valuable, and we look forward to the opportunity to serve you again in the future.
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
20 Jan 2024 by Akshit, Hotel Management
Thank you for staying with us, We hope to see you soon again.
by A verified traveler
Posted 9 Dec 2023 on Hotels
Comment from Hotel Management
8 Jan 2024 by Akshit, Hotel Management
Thank you for your positive feedback! We're thrilled to hear that you found our rooms nice and clean. Additionally, it's great to know that the shuttle service was prompt and the driver was courteous. Providing a comfortable and efficient experience is important to us, and we're delighted that we met your expectations.Your feedback is valuable, and we look forward to the opportunity to serve you again in the future.
by A verified traveler
Posted 24 Nov 2023
Be careful the restaurant!! We pay two times of our breakfast as they told us it is different from what we ordered before ! Horrible experience,will never stay there again !
Comment from Hotel Management
5 Dec 2023 by Akshit, Hotel Management
I am deeply sorry to hear about the negative experience you had at our restaurant, and I sincerely apologize for any inconvenience caused by the billing error. Your feedback is invaluable, and we take this matter seriously. We are actively investigating the issue to understand how this occurred and implementing measures to prevent similar incidents in the future. I understand the impact this has had on your overall experience, and I regret that we fell short of your expectations. We genuinely appreciate your feedback and hope to have the opportunity to regain your trust in the future.
