Ratings based on 33 Verified Reviews
3.9 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Check in was at 3. I was with my autistic son, they didn’t give us the key. Had to wait in the lobby with all our bags for a hour until 4pm until the key was in the lockbox. The person was supposed to text me when it was ready. He didn’t. Instead we waited in the hall close to 4 waiting for the lock box to have the key. They won’t discount me, and have not returned my deposit!
by A verified traveler
Posted 31 May 2024
We had a great time in Taranto! This place was very quiet and easy in and out.
Comment from Hotel Management
10 Jun 2024 by Kevin, Hotel Management
Dear Aaron, thank you for leaving a review. We are delighted to know you had a wonderful experience staying with us! It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
28 May 2024 by Kevin, Hotel Management
Dear Kelly, thank you for taking time to rate our services. We are happy to know you enjoyed staying with us! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.
by A verified traveler
Posted 18 Mar 2024
The unit was ok. One ‘room’ has no windows or door but we knew that when booking. DIY work in the unit is so bad it’s comical! All cosmetic but still…hire someone who owns a toolbox.
Not much around within short walking distance restaurants. CN tower is 20 minute walk for reference so not bad but too far for anyone with mobility issues. Overall it was fine for the price and would probably go back again.
Comment from Hotel Management
1 Apr 2024 by Kevin, Hotel Management
Dear Cam, thank you for leaving a feedback on your stay. We have forwarded your suggestion to the local management. Thank you for staying with us and we hope to accommodate you again.Kind regards, Kevin. Globalstay team.
by A verified traveler from Vancouver
Posted 6 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Kevin, Hotel Management
Dear Wesley, thank you for rating us. We are delighted to know you had a wonderful time staying with us. It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Kevin, Hotel Management
Dear Zahra, thank you for leaving feedback on your stay. We apologize for the inconveniences. Our management has investigated the unit and resolved the issues. Regards, Kevin. Globalstay team.
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
1 Apr 2024 by Kevin, Hotel Management
Dear Noah, thank you for a rating. we a re delighted to know you had a wonderful time staying with us! It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.
by A verified traveler
Grand rental with a private entrance.
Posted 23 Jan 2024 on HotelsTruly an amazing property. The unit we had was on the ground floor, with a private entrance.
The unit was especially clean, well organized and outfitted.
We had a little trouble with the check in.
Our unit was locked upon arrival. It took close to two hours to finally get into the unit with help from security.
I was impressed and yet annoyed with the communication.
My questions were answered by email very quickly.
Yet, I was not able to get a hold of the booking agency or the home owner by phone.
The back and forth emails (after I repeatedly request a phone call) only added to my check in frustration.
I had to cancel a dinner with long time friends.
Thankfully, we had time to make our dinner up.
Overall, I would stay at this rental again without a hesitation.
In advance, I'd let them know exactly when I'll arrive and request someone double check the unit, insuring a smooth check in process
Comment from Hotel Management
24 Jan 2024 by Kevin, Hotel Management
Dear Steven, thank you for a detailed review. We are delighted to know you had a wonderful time staying at our apartment! Apologies for the inconveniences you faced. Our call center works 24/7 and sometimes gets overwhelmed with calls, resulting in delay in response. It was a pleasure hosting you and we will be happy to accommodate you again!
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
19 Jan 2024 by Kevin, Hotel Management
Dear Haley, thank you for providing feedback. We apologize that your expectations. We will use this experience to improve our services. Thank you for staying with us. Kind regards, Kevin. Globalstay team.
by A verified traveler
Stay away from this place
Posted 4 Jan 2024 on HotelsStay away from this place. Paid in full and never stayed there. Hours before arrival I was asked to pay an additional $200.00 via PayPal. (Did not pay it) This company had my credit card on file. Seems like this location is run by thieves and scammers. Never received a refund. Go somewhere else in Toronto.
Comment from Hotel Management
9 Jan 2024 by Kevin, Hotel Management
Dear Doug. We apologize for the inconveniences you faced. We provide self check-in for our guests and have a list of requirements in order to provide our guests with instructions. Please note, that the requiremements are stated on the listing page. Unfortunately, you refused to fulfill few of the requirements, and as such, we could not proceed with the check-in procedure. Regarding the refund, since there was no cancelation request from you, the reservation stayed active, as such, there was no refund. Regards, Kevin. Globalstay team.
