Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Was clean and quiet, nice.
Comment from Hotel Management
2 May 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,
by A verified traveler
Posted 27 Apr 2024
Great Service, and quick trip to the Airport! Restaurant on site also good.
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management
by A verified traveler from Port Elgin
Posted 27 Apr 2024
Very modern and clean. Grounds very pleasing and colourful
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management
by A verified traveler
Posted 27 Apr 2024
The staff are very, very friendly. They really make an effort to make you feel welcome.
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Management, Hotel Management
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management
by A verified traveler from Yarker
Posted 18 Apr 2024
Hotel was clean, staff was fantastic and very nice at check inn. The hotel is a little dated but was a nice and quiet hotel. To go anywhere like a restaurant or shopping you have to drive or take a taxi. Nothing is close to the hotel.
Comment from Hotel Management
20 Apr 2024 by The Management, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel clean and appreciated our fantastic staff during your check-in process.We understand your concerns regarding the hotel's location and the convenience of nearby restaurants and shopping options. We apologize for any inconvenience this may have caused you. We always strive to provide a comfortable stay for our guests, and your feedback helps us to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
by A verified traveler
Posted 16 Apr 2024
Needed to sleep and got some!
Comment from Hotel Management
17 Apr 2024 by The Management, Hotel Management
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 4/5 rating. Your feedback is immensely valued, and are glad to know you had a comfortable sleep in our rooms.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by The Management, Hotel Management
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management
by A verified traveler
Posted 14 Apr 2024
Easily accessible
Great welcome at the front desk
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores and nice comments!
