Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Window was facing into another building which was a bit unfortunate, but overall the amenities and room was well kept and stocked, even including some free water which was a pleasant surprise.
by A verified traveler
Posted 1 Jun 2024
location
Comment from Hotel Management
1 Jun 2024 by Chime, Hotel Management
Thank you very much for your feedback.Looking forward to seeing you again.
by A verified traveler
Posted 30 May 2024
*****
Comment from Hotel Management
31 May 2024 by Amit Kumar, Hotel Management
Dear Pam,We're so happy to hear you enjoyed your stay with us and we look forward to welcoming you again!Warm Regards,Amit Kumar
by A verified traveler
Posted 29 May 2024
Quiet
Comment from Hotel Management
29 May 2024 by Amit Kumar, Hotel Management
Dear Ronaldo,Thank you very much for the feedback and the 5-star rating. We're happy to hear you enjoyed your stay with us. We hope to welcome you back should your travels bring you to the area again.Warm Regards,Amit Kumar
by A verified traveler
Posted 29 May 2024
Property was good. Nothing really bad, nothing really great. It was good for the price. The staff at breakfast was lovely. The only problem is that we arrived around 9 pm and the access to enter the hotel is closed after 7pm for security reasons. You need to swipe your card but we were checking in so we didn't have it yet. We rang the bell it said to ring to be let it but we did not get an answer. We had to wait for a current guess to come in and we were able to get in with them. Also, the pool was closed which sucked especially because we weren't advised in advance. But honestly good for the night we stayed. From what we saw, it was clean which is the most important. Also really enjoyed 12pm checkout. That is a great bonus. Note that parking is 15$.
Comment from Hotel Management
29 May 2024 by Amit Kumar, Hotel Management
Dear Tatiana,Thank you for sharing your feedback from your recent stay with us. I am glad that you enjoyed your stay and I am sorry to hear about the inconvenience regarding the entrance door and the pool. The pool was briefly closed for couple of days for maintenance and is back in operation. I'm sure this was very frustrating for you. We hope to welcome you back should your travels bring you to the area againWarm Regards,Amit Kumar
by A verified traveler
Posted 27 May 2024
I liked the gym. Room was clean and met expectations for the price point. I didn't like that upon booking, it wasn't apparent that parking was an extra fee for every day we were there. I also based my search on breakfast being a part of the purchase price of my stay and it was not. I didn't find that out until I arrived. We forgot 2 items of clothes in the closet of the room and we called the next day to please set it aside for them to be picked up. They called back saying that they could not find it. I will NOT be staying there again.
Comment from Hotel Management
29 May 2024 by Amit Kumar, Hotel Management
Hi Rudy,Thank you for choosing to stay with us.Please accept our sincere apologies for not meeting your expectations regarding your stay at the property.This is just to bring to your kind attention for future reservations, if you want the breakfast included with the rate, you will have to book the Bed & Breakfast package.As far as microwave is concerned, we do not provide microwave in any of the Delta Hotels.We did check the room and the closet but did not find any of any of your belongings.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.Warm Regards,Amit Kumar
by A verified traveler
Posted 26 May 2024
Pool was not working and parking was way to expensive, luckily they have in and out privileges.
Rooms old but clean
Comment from Hotel Management
27 May 2024 by Amit Kumar, Hotel Management
Dear Patricia,I am sorry to hear you did not enjoy your full experience with us. Our team takes pride in providing all of our guests with exceptional service. We are very sorry this was not reflected in your stay.Warm Regards,Amit Kumar
by A verified traveler
Posted 26 May 2024
Clean inviting lobby friendly staff
Comment from Hotel Management
27 May 2024 by Amit Kumar, Hotel Management
Dear Gregory,Thank you for your feedback. Happy to hear you enjoyed the great service from our front desk team.Sincerely,Amit Kumar
by A verified traveler
Posted 25 May 2024
It was a good hotel for cost.
Comment from Hotel Management
27 May 2024 by Amit Kumar, Hotel Management
Dear Agathonicky,So happy to hear that we are your go-to hotel! Thank you for your business and thank you for taking the time to share your feedbackWarm Regards,Amit Kumar
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Amit Kumar, Hotel Management
Dear Gwendlyn,We're so happy to hear you enjoyed your stay with us and we look forward to welcoming you again!Warm Regards,Amit Kumar
