Ratings based on 1,664 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Check in staff were so nice, the rooms are nice and felt very clean. Service in the breakfast restaurant is also great. We really liked our server, Bri.
After a very stressful flight it made all the difference having such a great accommodation, I will definitely come back to this hotel the next time I travel.
by A verified traveler
Posted 4 May 2024
Fantastic staff
by A verified traveler
Posted 3 May 2024
Staff was unhelpful from start to finish. Front lobby was very unorganized and messy. My fire alarm in my room was beeping every 30 seconds because the battery was dead. Instead of changing the battery, the maintenance came in and disconnected the fire alarm entirely, and then told me that they would fix it later which they never did. Then at checkout they charged me for parking even though I didn’t have a car there something they should’ve known because I used the shuttle to and from the airport would give zero stars if I could, definitely will not stay there again
by A verified traveler
Posted 3 May 2024
Courteous night desk staff. Smoky/musty smell in room. Squeaky bed. No towel racks. Bare floors. Expensive breakfast menu.
by A verified traveler
Posted 3 May 2024
5th floor rooms requires an elevator change. Restaurant is dated.
by A verified traveler
Posted 2 May 2024
No complaints. Stayed there a few times. Staff is always nice.
by A verified traveler
Posted 2 May 2024
Enjoyed my stay
Comment from Hotel Management
2 May 2024 by Yami, Hotel Management
Hello,On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel.Regards,
by A verified traveler
Posted 2 May 2024
Very close to the airport 🛫
Comment from Hotel Management
2 May 2024 by Yami, Hotel Management
Hello,On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel.Regards,
by A verified traveler from Clifford
Posted 2 May 2024
Their shuttle bus arrived shortly after called a hotel. AMAZING! A receptionist at the front desk was super super nice. I felt at home when I was greeted by her after busy traveling.
Comment from Hotel Management
2 May 2024 by Yami, Hotel Management
Hello,On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel. We are happy you enjoyed the stay and the staff took care of you, thanks so much.Regards,
by A verified traveler
Posted 1 May 2024
drtrts
