Ratings based on 84 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2023 on Hotels
Loved this hotel.
by A verified traveler from hamlet
Posted 27 May 2023
The view from our room’s balcony was amazing! The room itself was spacious and very “Old World” but with a modern bathroom.
The entire hotel has the feel of true Spanish culture of by gone days. The staff could not have done more to see that we were well taken care of. This hotel is highly recommend
by A verified traveler
Posted 13 Mar 2023
Great location
by A verified traveler from FT LAUDERDALE
Posted 13 Oct 2022
The view from the plaza is incomparable, at day, at night... just have a drink or a snack by the bar and enjoy the view.
by A verified traveler
Go for the view!
Posted 26 Apr 2022 on HotelsAmazing location with fantastic view of the river Duero. Easy to walk to sights , cafés etc.
Disappointing that they were not doing any meals except breakfast, no bar or cafe was open whilst we were there. Great shame as they overlooked the lovely view. Were not told this beforehand .
by A verified traveler
Best hotel in Toro
Posted 16 Sep 2021 on HotelsCentrally located, Cliff-side hotel with stunning views of the Duero valley and the Romanesque cathedral. Very good dining and well-stocked bar.
by A verified traveler
Posted 31 Jul 2019
The property and its view are fabulous. The bar and restaurant staff were extremely helpful and attentive, but the woman on the reception when we arrived and another woman on reception when we left were unhelpful and dismissive toward us.
Comment from Hotel Management
31 Jul 2019 by Dir. Relaciones Publicas, Hotel Management
Dear guest:
First we apologize if you did not feel well attended by our reception staff.
The people who were during your stay do not speak your language well and perhaps because of this they have not understood well, however I would like to indicate that it was not their intention to dislike you and that they are there for what they need always willing to help you.
On the other hand we are glad that you enjoyed our facilities and we hope that if you give us the opportunity to receive you again, everything is to your liking.
A greeting.
by A verified traveler
Posted 2 Jul 2019
by A verified traveler
Posted 10 Mar 2019 on Hotels
by A verified traveler
Posted 14 Sep 2018 on Hotels
Our stay was ok
It would have been helpful if someone on reception could speak English
Comment from Hotel Management
18 Sep 2018 by Dir. Relaciones Públicas., Hotel Management
Dear guest.
Thanks for your assessment.
We take note of your suggestion.
Receive a warm greeting.
