Ratings based on 54 Verified Reviews
3.7 Room cleanliness
4.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Great location and proximity to Washburn University. The overall property was in decent condition. Good overall value.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 29 Apr 2024
It’s an older low end motel but well kept. Would stay again!
Comment from Hotel Management
29 Apr 2024 by Kelly,G, Hotel Management
Thank you for your feed back . We look forward to seeing you again in the future
by A verified traveler
Posted 24 Mar 2024
The apartments are near a very busy intersection so you have to deal with a lot of road noise. The rooms are generally in good condition but spaces above your head and below your knees apparently are not routinely cleaned. This includes door frames, ceiling fans and baseboards.
We arrived about 10 minutes before check in and I had to call around to find the desk clerk. She scolded me for showing up early though we would have waited for our room. Instead she put us in another room and had to re-enter our reservation. Minor deal but a tense start to our stay.
Comment from Hotel Management
26 Mar 2024 by Washburn Hotel Suites, Hotel Management
We are sorry to hear that you didn't receive a proper greeting when you arrived to stay with us. We do appreciate you letting us know on how we can improve .
by A verified traveler
Posted 23 Mar 2024
Place was exceptionally dirty with crumbs and other debris in the carpet, dirty countertops in sink, and a rough smell of smoke. A recent guest smoked in there because I saw butts near the bed (pictures taken)
Comment from Hotel Management
26 Mar 2024 by Washburn Hotel Suites, Hotel Management
We are so sorry to hear you didn't enjoy your stay but thank you for letting us know how we can improve
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by k, Hotel Management
happy to see you enjoyed your stay
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by k, Hotel Management
Thank you for the review we hope you will stay with us in the future
by A verified traveler
Posted 17 Feb 2024
Comment from Hotel Management
18 Mar 2024 by k, Hotel Management
thank you for your review p-lease let us know what we can do to improve
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by k, Hotel Management
Thank you for your review looks like you enjoyed your stay
by A verified traveler
Posted 15 Feb 2024
We didn’t get to check, there was nobody there and the number we were told to call, nobody picked, we had to go book another hotel after trying to establish communication and not succeeding.
