Ratings based on 170 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
The motel room we stayed in was discusting. It had a skanky mouldy dank smell. The carpet was dirty stained and revolting. Probably the cause of the smell in the room. One of the beds were broken and sank to the floor when sitting on the edge. Plus the front door of the motel opens up to a busy road and back door/window butts up to a busy Dan Murphys.
The wilsonton hotel bistro to eat at was excellent. Great service and great food! Just don't stay in the accommodation. Not at all worth the amount they charge.
Comment from Hotel Management
13 May 2024 by Dannielle , Hotel Management
Hi Tracey, I am very disappointed to hear see your review and feedback. Our customer's satisfaction is of the upmost importance to us and I apologise that the hotel did not meet your expectations. If you would like to discuss with me further please feel free to contact me at the venue. We appreciate all feedback as it assists with our continual improvement. Kind regardsDannielleVenue Manager
by A verified traveler
Posted 3 Mar 2024 on Wotif
Great place to stay.
Comment from Hotel Management
3 Mar 2024 by Dannielle , Hotel Management
Hi Carl, Thank you very much for leaving a 5 star review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look forward to welcoming you back again soon. Kind regardsDannielleVenue Manager
by A verified traveler
Posted 31 Jan 2024 on Wotif
Comment from Hotel Management
23 Mar 2024 by Dannielle , Hotel Management
Hi Lenore,Thank you very much for leaving a review of the hotel following a recent stay with us. I am disappointed to hear that you did not enjoy your stay. Our customers satisfaction is of the uptmost importance to us and we greatly appreciate the feedback as it assists with our continual improvement. If you would like to discuss your experience with me further please feel free to contact the venue directly on 0746342033. Thank you again.Kind regardsDannielle Venue Manager
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
12 Feb 2024 by Dannielle , Hotel Management
Hi Herbert, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback.We look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
11 Jan 2024 by Dannielle , Hotel Management
Hi Gary, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look fowared to welcoming you back again soon. Kind regardsDannielle Venue Manager
by A verified traveler
Posted 2 Nov 2023 on Wotif
Family room was great exactly what we needed. Thank you! Would definitely recommend and stay again.
Comment from Hotel Management
3 Nov 2023 by Dannielle , Hotel Management
Hi Krystal, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager
by A verified traveler
Posted 13 Oct 2023 on Wotif
It was a good place, easy access to dining and good food, well setup room.
Comment from Hotel Management
14 Oct 2023 by Dannielle, Hotel Management
Hi Justin,Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look forward to welcoming you back soon.Kind regardsDannielle Venue Manager
by A verified traveler
Posted 18 Sep 2023 on Wotif
We liked this property because it was reasonably priced, clean, wasn't noisy, close to shops and the staff were friendly.
Comment from Hotel Management
19 Sep 2023 by Dannielle , Hotel Management
Hi Ann, Thank you very much for leaving a review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the feedback. We look forward to welcoming you back again soon. Kind regardsDannielleVenue Manager
by A verified traveler
Posted 17 Aug 2023
We had a great 1 night stay in room 9....room was very clean and tidy and someone had thoughtfully pegged the curtain across, because the lights from the carpark out the back do shine brightly and would have shone in if the thick curtains werent in place. Plenty of plates and cutlery etc to go with microwave, toaster and jug for byo breakfast. We had dinner in the onsite Bistro....t bone and beef pie were yummy big serves. Because you back onto the pub carpark you do have a few noisy cars coming and going and the lights but would definately stay again.
Comment from Hotel Management
21 Aug 2023 by Dannielle , Hotel Management
Hi Andrea, Thank you very much for leaving a 5 star review of the hotel following a recent stay with us. We are delighted you enjoyed the experience and greatly appreciate the lovely feedback. We look forward to welcoming you back again another time soon. Kind regards Dannielle Venue Manager
by A verified traveler
Posted 3 Aug 2023 on Wotif
Comment from Hotel Management
26 Aug 2023 by Dannielle , Hotel Management
Hi Debbie,Thank you for leaving a review od the hotel following a recent stay with us. We greatly appreciate the feedback and look forward to welcoming you back again soon. Kind regardsDannielle Venue Manager
