Ratings based on 78 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Pleasantly surprised we had a two bed apartment on level 2 - spotless and light and bright. Beautifully decorated and large balcony which was lovely and sunny.
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Hi Carolyn, Thank you for your lovely words and 5 star review! We are so glad that you enjoyed your stay in our 2 Bedroom Executive Apartment particularly the beautiful sunny balcony!We look forward to welcoming you and your family back next time you are in Toowoomba! - Juliana & The Arbour team
by A verified traveler
Posted 12 May 2024
Value for money.
Comment from Hotel Management
18 May 2024 by General Manager, Hotel Management
Thank you for your 5 star review Phutiane!- Juliana & The Arbour team
by A verified traveler
Posted 28 Apr 2024
Didn’t want to leave!! What a beautiful property..
Comment from Hotel Management
28 Apr 2024 by General Manager, Hotel Management
Thank you for your 5 star review, David! We are so glad you enjoyed your stay with us so much that you didn't want to leave. You will just have to come back for a visit again soon! - Juliana & The Arbour team
by A verified traveler
Posted 10 Mar 2024 on Wotif
Clean, modern, heaps of room. Just excellent all round.
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Thank you for your 5 star review Michelle! We are so glad that you enjoyed your stay with us. We look forward to welcoming you back again soon!- Juliana & The Arbour Team
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Thank you for your 10/10 review Susan!
by A verified traveler
Posted 18 Feb 2024
Love the property. Modern, functional, stylish and everyhong works. Will be our "go to" accomodation whenever we are in tba.
Comment from Hotel Management
19 Feb 2024 by General Manager, Hotel Management
Hi Peter, Thank you for your wonderful 5 star review. We are so glad that you have found your new 'home away from home' in Toowoomba and we will look forward to welcoming you back again! Juliana & The Arbour Team
by A verified traveler
Posted 28 Dec 2023
This was a luxury stay beyond expectations. A beautifully appointed, modern apartment and the team have truly thought of everything. Wonderful communication from Juliana from the outset and I could recommend this property more highly.
Comment from Hotel Management
29 Dec 2023 by General Manager, Hotel Management
Hi Kerryn, Thank you for your 5 star review and lovely words. We loved having you stay and so glad it was beyond your expectations and that you could relax for the evening. We look forward to welcoming you back to The Arbour next time you are in Toowoomba! - Juliana and The Arbour team
by A verified traveler
Luxury and comfort
Posted 30 Nov 2023 on HotelsExcellent property all round. Feels luxurious, safe and comfortable. Great facilities in kitchen apartments. Only critism is the carpark is right (nothing you can do now about it I guess), however be aware as I have seen 2 separate incidents of people hitting their car on concrete poles inside the underground carpark.
Comment from Hotel Management
1 Dec 2023 by General Manager, Hotel Management
Thank you for your review! We are glad that you enjoyed our luxury apartments particularly the kitchen. We do also offer other parking for larger vehicles should guests require it. - Juliana & The Arbour team
by A verified traveler
Posted 19 Sep 2023 on Wotif
Great room and location. Would definitely recommend.
Comment from Hotel Management
19 Sep 2023 by General Manager, Hotel Management
Thank you for your 5 star review and lovely words, Tara! We are so glad you had a fabulous stay and we hope to welcome you back again next time you are in Toowoomba. - Juliana and The Arbour team
by A verified traveler
Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
13 Sep 2023 by General Manager, Hotel Management
Hi Erwin, Thank you for your wonderful 10 out of 10 review! We look forward to welcoming you back again. - Juliana & The Arbour team
