Ratings based on 324 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Power points at bed head were actually below and behind the mattress so difficult to access when you needed to use a CPAP machine.
On the positive side staff were very friendly and our booking had been handled very efficiently. The shower was excellent for water temperature and control.
Priced appropriately given the property is showing its age and could do with a refurbishment
Comment from Hotel Management
12 May 2024 by Lynne - Manager , Hotel Management
Hi Brian. Sorry the powerpoints were such a problem. Unfortunately that is something I cannot fix and they are easy to access once you know they are there. The property is an older motel but so are a lot of the motels in Toowoomba. It is however clean and comfortable and I have only owned it for a month so refurbishing will be done but not straight away obviously.Thanks for your review. Take care.
by A verified traveler
Posted 2 May 2024
Everything.
Comment from Hotel Management
12 May 2024 by Lynne - Manager , Hotel Management
Hi Robert. Thanks for your kind review. I'm pleased to see you were happy with everything. Was a pleasure having you stay with us and we look forward to seeing you again some time in the future. Take care.
by A verified traveler
Posted 9 Apr 2024
Bathroom old and needs better ventilation and renovating. It was always damp and sticky. Second room of the 2 family room had no air conditioning. Beds comfortable. Good furnishings eg table and chairs.
Comment from Hotel Management
10 Apr 2024 by Lynne - Manager , Hotel Management
Thanks for your review Bruce. Have a lovely day.
by A verified traveler
Posted 11 Mar 2024 on Wotif
Obligingly let us check in earlier, as we had a music festival to go to.
Comment from Hotel Management
6 Apr 2024 by Lynne , Hotel Management
Hi Sharon. I hope you enjoyed the music festival. Was a pleasure having you stay with us and we hope to see you again in the future. Take care
by A verified traveler
Posted 9 Mar 2024
Staff were great!
Comment from Hotel Management
6 Apr 2024 by Lynne , Hotel Management
Thanks Pona. We hope to see you again some time in the future. Take care
by A verified traveler
Posted 7 Mar 2024
The lady on reception was friendly, for an overnight stay this motel was clean and the bed was comfortable.
Comment from Hotel Management
6 Apr 2024 by Lynne, Hotel Management
Thanks Nicole for your lovely review. Was a pleasure having you stay with us. I'm pleased to hear you found the room clean and comfortable. Take care.
by A verified traveler
Posted 6 Mar 2024 on Wotif
The room was VERY clean. A tad small, but very happy with our stay. Office was very helpful.
Comment from Hotel Management
6 Apr 2024 by Lynne - Manager , Hotel Management
Thanks for your kind review Ralph. Was a pleasure having you stay with us and we hope to see you again some time in the future. Take care.
by A verified traveler
Posted 24 Feb 2024 on Wotif
Comment from Hotel Management
6 Apr 2024 by Lynne, Hotel Management
Thanks for your review Sue. We hope to see you again some time. Take care.
by A verified traveler
Posted 11 Feb 2024 on Wotif
Satisfactory for a one night stay
Comment from Hotel Management
27 Feb 2024 by Lynne - Manager , Hotel Management
Hi Judith. Thank you for your review. I'm pleased to hear you found us satisfactory although we are good for more than one night I assure you. Lynne - Manager
by A verified traveler
Posted 11 Feb 2024 on Wotif
This motel was located very close to excellent dining/eatery venues
Comment from Hotel Management
27 Feb 2024 by Lynne - Manager , Hotel Management
Hi Deborah. Thank you so much for your kind review. We look forward to maybe seeing you again some time in the future. Take care. Lynne - Manager
