Ratings based on 629 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Fabulous staff, beautiful surroundings and lovely warm rooms.
Comment from Hotel Management
28 Apr 2024 by Kaz, Hotel Management
Thank you so much Lyn, most appreciated.
by A verified traveler from Waikuku Beach
Posted 8 Apr 2024
Great stay, very quiet, they have a lot more accomodation than I realised, made use of the spare all to myself, shared bathroom and my own room. Warm and cozy
Comment from Hotel Management
28 Apr 2024 by Kaz, Hotel Management
Great, thank you Brett, most appreciated.
by A verified traveler
Posted 7 Apr 2024
Excellent location, friendly staff. We had a great stay!
Comment from Hotel Management
28 Apr 2024 by Kaz, Hotel Management
Lovely, thank you, most appreciated.
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Kaz, Hotel Management
Thanks for choosing to stay with us Jane.
by A verified traveler
Posted 1 Apr 2024
Enjoyed the location and the general vibe of guests and staff.
Comment from Hotel Management
2 Apr 2024 by Gus, Hotel Management
Hi Micheal, the location is indeed marvelous, happy to hear that you could enjoy it as well as our staff's friendliness!
by A verified traveler
Posted 27 Mar 2024
Perfect bed! Good room - had great “spiced hot chocolate” —- slept well. Cozy lodge!!
Comment from Hotel Management
27 Mar 2024 by Gus, Hotel Management
Great to hear, hopefully the hot chocolate wasn't too spicy!
by A verified traveler
Posted 26 Mar 2024
Outdated, needs rehab
Comment from Hotel Management
27 Mar 2024 by Gus, Hotel Management
Thank you Doug for the comment. Renovation is proceeding slow with the turbulent weather conditions
by A verified traveler
Posted 22 Mar 2024
The staff were lovely and the location is excellent. Food was great.
The building is very noisy which makes sleeping difficult as do the thin walls.
The room was beautifully clean and the bed was comfortable.
Comment from Hotel Management
27 Mar 2024 by Gus, Hotel Management
Thank you for your great feedback, the staff will love too hear this, most likely through the thin walls. We hope the noise was not too big of an issue and you still enjoyed your stay!
by A verified traveler
Posted 20 Mar 2024
Comment from Hotel Management
28 Apr 2024 by Kaz, Hotel Management
Most appreciated, thank you.
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Kaz, Hotel Management
Thank you, Carie, most appreciated.
