Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Great staff
by A verified traveler
Posted 25 Apr 2024
Too far from anything, takes over an hour to go anywhere decent but hotel was good and staff were extremely nice
by A verified traveler
Posted 24 Apr 2024
I appreciated the airport shuttle. The shuttle was full so the hotel paid for us to take a taxi to the hotel. We didn’t take advantage of the onsen because I have tattoos and am not allowed on. Our room was clean and spacious, but it was quite noisy with lots of noise coming from the above room that sounded like stomping. We didn’t ask to switch rooms because we were tired and settled. The buffet is pricey, at 29,000 yen, but it did have a wide selection. We decided to walk to a nearby restaurant for dinner that took about 5 minutes. There’s not a lot around but we used it just for a nights rest before flying home to Canada.
by A verified traveler
Posted 21 Apr 2024
Everything are good
Comment from Hotel Management
23 Apr 2024 by インターナショナルリゾートホテル湯楽城 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 12 Apr 2024
I like that there was free shuttle service to the airport but I don't like the schedule about the bus thet going to Tokyo station, the last one was taking off at 630 pm.
Comment from Hotel Management
23 Apr 2024 by インターナショナルリゾートホテル湯楽城 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will take seriously about your opinion and use it as a material for future improvement.
by A verified traveler
Posted 9 Apr 2024
Enjoy the Onsen spa and breakfast! Room is a bit dated but clean, staff are helpful!
by A verified traveler
Posted 8 Apr 2024
Very nice and quiet love it
by A verified traveler
Posted 7 Apr 2024
The staff were very kind and helpful and the buffet was delicious. Great place to stay your first or last night when you want to be close to the airport.
