Ratings based on 238 Verified Reviews

4.0 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 9 Feb 2023
The room is good and clean, but unfortunately the breakfast is not halal friendly
Comment from Hotel Management
15 Sep 2023 by 東横INN苫小牧駅前 くちこみ担当, Hotel Management
Thank you very much for using Toyoko Inn Tomakomai Ekimae this time.We are sorry, we do not support halal.We will consider it in the futureWe look forward to seeing you again
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2020 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2018
4 out of 5
by A verified traveler

Posted 28 Sep 2018 on Hotels
The service was great. The staff tried to help us out with our questions. The breakfast was OK - very simple Japanese food. The room is very small. We had a two-single bed room, and it was hard to find space to put our cases in the room.
Comment from Hotel Management
4 Oct 2018 by 東横イン苫小牧駅前, Hotel Management
Thank you for your stay. Thank you for your feedback.
3 out of 5
by A verified traveler

Posted 5 Jun 2018 on Hotels
The room was well set out for a typical (small) double room, however we didn't like the 4pm check in and the included breakfast was very basic. We did however find the best Izakaya just down the street.
Comment from Hotel Management
11 Jun 2018 by 東横イン苫小牧駅前, Hotel Management
Thank you for your stay. Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

Clean room, good location

Posted 25 Mar 2018
Room is clean, equipped with the necessary facilities. Location is good, walking distance from tomakomai train station. Overall satisfactory.
Comment from Hotel Management
15 May 2018 by 東横INN 苫小牧駅前, Hotel Management
Thank you for your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Hotel for late flight

Posted 27 Nov 2016
I chose this hotel as it has a cheap price (as compared to the hotels in Sapporo for a Saturday night) and is along the way to Lake Toya for the following day. I'm presently surprised that this hotel is in good condition even though it is in a quiet town with almost no tourist. As with any Japanese business hotel, expect that the room and bathroom to be quite small.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
全てにおいて満足です 次回も宿泊したいと思います
Comment from Hotel Management
27 Apr 2024 by 東横INN苫小牧駅前 くちこみ担当, Hotel Management
この度は東横INN苫小牧駅前をご利用頂き、誠にありがとうございます。お褒めの言葉を頂戴し大変嬉しく思います。今後もお客様に安心してご宿泊いただけるよう努めて参ります。どうぞよろしくお願いいたします。お客様のまたのご宿泊従業員一同心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 18 Apr 2024
朝食サービスが、とても良かったです!
Comment from Hotel Management
20 Apr 2024 by 東横INN苫小牧駅前 くちこみ担当, Hotel Management
この度は東横INN苫小牧駅前をご利用頂き、誠にありがとうございます。またのご宿泊従業員一同心よりお待ちしております。
4 out of 5
by A verified traveler

Posted 24 Mar 2024
とても良い
Comment from Hotel Management
26 Mar 2024 by 東横INN苫小牧駅前 くちこみ担当, Hotel Management
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。