Ratings based on 303 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Great stay.
by A verified traveler from Shawano
Posted 1 Jun 2024
Convenient to LaCrosse
by A verified traveler
Posted 20 May 2024
Terrible charged me over 200 for a single queen bed room after 8pm for one night worst breakfast ever if I can even call that breakfast pool is broken and has been for a very long time like five guys right outside the front door drinking beers and I had my five year old daughter with me and one of those guys was even working there
by A verified traveler
Posted 28 Apr 2024
Terrible place.
I arrived after midnight and was very tired. The woman at the front desk was nice and check in was easy.
The hotel has been nicely renovated with warm colours, lovely decor, and the corridors are bright.
In my room, the floors could use sweeping, the sheets were smeared with makeup, pillow cases were dirty, and one of the shower walls had black hair across it. I’m blond. I called for clean sheets and put them on myself.
The next morning I went to have the continental breakfast. The counters were messy. It was all cheap, high sugar, low nutrient foods. No protein at all. At least there was whole wheat bread and I ate a toast.
The man at the counter said he was the manager and he clearly didn’t care that my room was dirty. Like a robot, he responded the same as he does to these bad reviews and kept doing what he was doing. He never even looked up. I asked him if he cared that my room was dirty and he repeated his robotic comment. I told him that the staff won’t care about the hotel as long as he doesn’t care. He just ignored me.
I will not return to this place.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Thank you for staying with us! I am sorry to hear about all the problems you had with your room. The breakfast do have proteins for the guests. We don't have a man manager at this property.
by A verified traveler
Posted 8 Apr 2024
Location was great for the venues that we attended
Comment from Hotel Management
15 Apr 2024 by Manager, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 6 Apr 2024
The Front Desk Staff was super nice and helpful and get 5 stars. Otherwise it’s just a typical older hotel where you can hear your neighbors through the walls taking a shower. There is also NO Elevator so you have to drag your bags up and down stairs. They were working on some new tile flooring and the pool was closed. If you want something cheep and decent it’s fine but I think I’ll pay a bit more next time.
Comment from Hotel Management
15 Apr 2024 by Manager, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 21 Jan 2024 on Orbitz
The pool was closed which was not posted or told anywhere. Staff was rude at check in. They had no signal on tv so we don’t plan on watching anything. The room was dark.
by A verified traveler
Posted 13 Jan 2024
Pool wasn’t open
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 26 Dec 2023
Lo que no me gusto que yo lo rente porque supuestamente tiene piscina y nunca me enviaron un mensaje dejandome saber que esta temporeramente cerrada
