Ratings based on 342 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
The Staff were very accommodating. They were always available to help and make our stay enjoyable.
by A verified traveler
Posted 10 Jun 2024
The hotel is gorgeous!
The staff ia polite, but would be nicer if they smiled more.
The shower’s temperature was uncontrollable… either too hot or too cold…
But the hotel and cabins are absolutely incredible!!
Comment from Hotel Management
11 Jun 2024 by Hotel Rodavento, Hotel Management
Dear Alejandra, Thank you very much for your visit and comments.We are glad to know that you enjoyed your stay, the facilities, room and service.We will be looking forward to welcoming you again.Best regards,Hotel Rodavento
by A verified traveler
Posted 7 Jun 2024
It is a natural sanctuary with incredible gastronomy and service. You HAVE to take into account that you walk on uneven and slippery territory to be able to go to the rooms, restaurant and pool. It is not easy to get around. If you are sensible to light at night, the trail lights stay on all night and the curtains let the light in.
Comment from Hotel Management
11 Jun 2024 by Hotel Rodavento, Hotel Management
Dear Adela,Thank you very much for your visit and comments.We are glad to know that you enjoyed your stay, the facilities, the food and service.We will be looking forward to welcoming you again.Best regards,Hotel Rodavento
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Hotel Rodavento, Hotel Management
Estimada Susana,Muchas gracias por su visita y sus comentarios.Nos alegra saber que disfruto su estancia, las instalaciones y servicio.Les esperamos nuevamente o en alguno de nuestros hoteles Rodavento.SaludosHotel Rodavento
by A verified traveler
Posted 1 Mar 2024
The hotel was absolutely exquisite. The rooms were beautiful. The grounds gorgeous. The staff so amaxing. And every meal we had was gourmet delicious outstanding.
Comment from Hotel Management
12 Mar 2024 by Hotel Rodavento, Hotel Management
Dear Carol,Thank you very much for your visit and comments.We are glad to know that you enjoyed you visit, the room, facilities, meals and our service.We will be looking forward to welcoming you again.Best regards,Hotel Rodavento
by A verified traveler
Posted 9 Jan 2024
Excellent service.
Comment from Hotel Management
30 Jan 2024 by Hotel Rodavento, Hotel Management
Muchas gracias Cynthia por su visita y sus comentarios.Nos alegra saber que disfruto su estancia, las instalaciones y servicio.Sera un placer hospedarlos nuevamente, Saludos,Hotel Rodavento
by A verified traveler from Huixquilucan
Posted 23 Dec 2023
Me gustó mucho el hotel! Excelente servicio
Comment from Hotel Management
30 Jan 2024 by Hotel Rodavento, Hotel Management
Muchas gracias Sheny por su visita y sus comentarios.Nos alegra saber que disfruto su estancia, las instalaciones y servicio.Sera un placer hospedarlos nuevamente, Saludos,Hotel Rodavento
by A verified traveler from Fort Lauderdale
Posted 26 Nov 2023 on Orbitz
Very unsafe to walk to/from the reception to the units
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Hotel Rodavento, Hotel Management
Estimada Maria Soraya,Muchas gracias por su visita y sus comentarios.Nos alegra saber que disfruto su estancia, las instalaciones y servicio.Esperamos poder hospedarla nuevamente.SaludosHotel Rodavento
by A verified traveler
Posted 24 Sep 2023 on Orbitz
Comment from Hotel Management
2 Oct 2023 by Hotel Rodavento, Hotel Management
Muchas gracias Nawar por su visita y enviarnos sus comentarios.Nos alegra mucho saber que disfruto su estancia, las instalaciones y el servicio.Esperamos nos visiten nuevamente o a alguno de nuestros hoteles Rodavento en Valle de Bravo o el de aventura en Jalcomulco, Veracruz.Saludos,Hotel Rodavento
