Ratings based on 176 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2023
El Hotel está bien
Las habitaciones hacia la calle son ruidosas los viernes y sabado
by A verified traveler
Posted 20 Aug 2023
Muy malo hotel muy inseguro .deje en la puerta no molestar y de todas formas entraron a mi cuarto y rompio la recámarera algunos cosméticos Makeup que tenia en mi cama ... le dije a recepción y nada hicieron me dijeron que le dirian a la recamarera para que me pagara ... eso es totalmente ridículo. Terrible hotel para hospedaje. No lo recomiendo para nada no hay seguridad ni respeto para los huéspedes
by A verified traveler
Excellent family time.
Posted 28 Jun 2022 on HotelsEverything OK
by A verified traveler
Posted 25 Apr 2022
nice and clean place. staf is very friendly
by A verified traveler
Posted 7 Jul 2021
El lugar cuenta con los servicios adecuados para un hotel de 3 estrellas. además La ubicación es excelente, en frente del parque recreativo y aguas termales de Ixtapan y a 4 cuadras caminando al centro.
by A verified traveler
Posted 13 Oct 2019
by A verified traveler from Las Vegas
Posted 25 Oct 2018
This wasn’t by a far a 4 star hotel!!!! I requested an iron and they said they didn’t have one. No hair dyer I the bathroom and very cheap toiletries. I could never find anyone to give me a towel for the pool. The receptionist had an attitude and in general the hotel needs to be updated. Very old
by A verified traveler
Posted 28 May 2016 on Hotels
No visitors or family allowed in rooms/pool. No a/c, hard beds
by James from San Antonio
Good Price
Posted 11 May 2016 on HotelsGood price for a quick trip
by A verified traveler
Posted 26 Mar 2024
