Ratings based on 500 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Great hotel but the staff was way too observant. Too strict for the rate
Comment from Hotel Management
22 May 2024 by Gwenda, Hotel Management
Thank you for taking the time to tell us about your recent stay. I happen to think that being observant is a good thing. It helps keep everyone safe in our hotel which includes keeping the noise levels down and keeping kids from running around the hotel unsupervised. We appreciate your business and hope to see you again.
by A verified traveler
Posted 17 May 2024
it was close to family
Comment from Hotel Management
22 May 2024 by Gwenda, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate your business.
by A verified traveler from Saginaw
Posted 9 Apr 2024
This Courtyard is located conveniently next to I-75
Comment from Hotel Management
11 Apr 2024 by Denise, Hotel Management
Thank you for your kind words! We are delighted to hear that you found our hotel to be nice and that our location near the I-75 exit was convenient for your needs.Ensuring that our guests have a comfortable and convenient experience is our top priority, and we're pleased to hear that we could meet your expectations in this regard. Whether you were passing through or exploring the area, we're glad that our location provided you with the accessibility you needed.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there is anything we can do to enhance your next stay, please don't hesitate to let us know.
by A verified traveler
Posted 25 Mar 2024
It wasn't bad it serve its purpose
The front desk staff was very kind loved her!
Comment from Hotel Management
25 Mar 2024 by Denise, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leader as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Denise, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leader as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 24 Mar 2024
No tea bags provided in room. Room smelled.
Comment from Hotel Management
25 Mar 2024 by Denise, Hotel Management
I understand your frustration with the experience you had at the hotel. It sounds like there were several issues that negatively impacted your stay, including the absence of continental breakfast, understaffing, and issues with room maintenance.
by A verified traveler
Posted 8 Mar 2024
The staff is very friendly and helpful. The hotel is generally in good shape, however my bathroom faucet was loose to point of almost unusable.
Comment from Hotel Management
8 Mar 2024 by Denise, Hotel Management
Thank you for choosing to stay at the Courtyard by Marriott Toledo North it is always an honor to hear feedback from our amazing guest. Your feedback has been shared with the team as a way of celebrating our great work. Stay safe and hope to see you again.
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by Denise, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leader as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by DENISE, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leader as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by DENISE, Hotel Management
Thank you for choosing Courtyard by Marriott Toledo as a part of your journey. Providing a wonderful and welcoming experience and accommodating atmosphere is one of our number one priorities and we are honored to read your review about your experience with us. Thank you and we hope to see you again soon.
