Ratings based on 57 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Nice hotel and nice beach
by A verified traveler
Posted 20 Mar 2024
We were the only couple there.
Old and hadn't been updated
Very overrated on Expedia
Grounds seemed to be maintained but not the whole resort
by A verified traveler from Oliver
Posted 11 Jan 2024
It is a beautiful place but the staff and service is terrible. We had to wait until 5,30 for our room. Food is good, expensive for here. Staff is very slow, dont clean up, no maid service. They act like we are inconvenience to them. Piss poor management. Very disapointed in lack of service.
by A verified traveler
Posted 1 Jan 2024
You cannot see the beach from the rooms, despite being described as beachview.
The property is fantastic; the beach is empty with nice white sand, but the rooms are very basic.
Recommend having a car as the hotel is isolated
by A verified traveler
Posted 25 Nov 2023
The place was awesome and perfect tor our meeting. If I lived closer, I would be going all the time. Derling at the front was exceptional. You have a good team there.
by A verified traveler
Posted 30 Oct 2023 on Hotels
by A verified traveler
Posted 31 Jul 2023
by A verified traveler
Posted 4 Jun 2023
by A verified traveler
Nice rustic resort, try to get the room with AC!
Posted 2 May 2023 on Hotelsthe good:
- Friendly and available staff (Derling, Ismael, Silvia). The admin manager (Elmer Ruiz) was very understanding and appreciative of my feedback.
- Very nice decoration, especially main cottage with the restaurant and waiting area.
- Bungalows are individual 2-story cottages some with a fan and some with AC. My bungalow had a fan, enough for ventilation because there is no TV and not enough artificial light to read, I spent most time outside. My room had a mosquito net, which did not close properly, which is more or less fine. Bring insect repellent.
- Several activities like bicycle riding and horse riding which a plus (Francisco the caretaker was excellent).
the bad:
- The pool water was green and turbid, not so inviting but other guests didn't seem to mind
- The hotel needs more direct paths to the beach, guests need to step over broken sticks and branches, dry leaves, to reach the sand or walk all the way through the main cottage.
- My bungalow: Shower water pressure was quite low so showering took a while (not so eco friendly)
- My bungalow: need of maintenance, some loose and rusty screws at knee height for injury and risk of tetanus.
- My bungalow: No WiFi, there are many APs but not all APs were working.
the ugly:
- My bungalow: had 2 bats inside, and bats carry rabies, therefore this is a public health hazard. Front desk and hotel management didn't realize the public health issue.
For all these points, I cannot give the hotel more than 3 stars.
by A verified traveler
Posted 11 Apr 2023
The hotel lobby is absolutely gorgeous. The staff is nice and courteous. The food is very good but more expensive for cocktails and dining in. Other restaurants are far and the road is not very nice. The secluded and private beach is a few steps away and has the most beautiful sunsets. They have a bomb fire on the beach at night and security is present. The rooms are typical open style with netting with a really unique outdoor shower. We really enjoyed our stay here.