Ratings based on 96 Verified Reviews

4.2 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Canada

Posted 15 Apr 2019
Very nice guesthouse 1 train station from akihabara! Nice staff, very clean and comfy beds :)
Comment from Hotel Management
16 Apr 2019 by iffa, Hotel Management
Thank you very much for staying with us
5 out of 5
by A verified traveler

Cozy, friendly place to stay

Posted 9 Apr 2019 on Hotels
Close walk to station, mile walk from Akihabara
Comment from Hotel Management
16 Apr 2019 by iffa, Hotel Management
Thank you very much for staying with us.
5 out of 5
by A verified traveler

Posted 26 Mar 2019 on Hotels
Great place near a station. The private room with bunk beds we were in had enough room to hold our suitcases and still move around.
Comment from Hotel Management
27 Mar 2019 by Tsubame Guesthouse, Hotel Management
Thank you so much.
4 out of 5
by A verified traveler

Good location!

Posted 20 Feb 2019 on Hotels
Tsubame has several clean bunk-bed rooms with clean shared toilets, bathrooms and 1 kitchenette with fridges. Rooms with1 bunk-bed or 1 bunk-bed + 1 single bed with thin mattresses. Bunk-bed is good for 1 person, with 2 it becomes wobbly and a bit noisy. Interesting fact: - you can hear footsteps, noises from hairdryer, from microwaves in the hallways but not noises from streets! - no-lock entrance door makes you feel scared if you have to go to toilet during the night on first night. It is closed to Asakusabashi station, 1 station to Ryogoku/Akihabara stations, not far from Asakusa temple, Sky Tree, Tokyo/Ueno stations,...
Comment from Hotel Management
3 Mar 2019 by zhang, Hotel Management
I am so sorry to that. And we will improve about that.
5 out of 5
by A verified traveler from Shah Alam, Malaysia

Posted 30 Jan 2019
Nice clean room. A lil cramped for 3 persons with big luggages. It is well insulated in the winter. Near to Asakusabashi Station. Also near to several convenience stores. Overall a great stay here.
Comment from Hotel Management
31 Jan 2019 by IFFA, Hotel Management
Thanks for staying with us
4 out of 5
by A verified traveler from USA

Posted 5 Oct 2018
Only real complaint would be that the beds are very uncomfortable. You can feel the boards under the thin mattress.
Comment from Hotel Management
6 Oct 2018 by Tsubame, Hotel Management
Thank you for staying with us. We will work hard to improve the comfort of the bed. We hope to see you again! Thank you.
5 out of 5
by A verified traveler

Posted 28 Aug 2018 on Hotels
Great quality location. Clean and New feeling . Bed was a little uncomfortable but overall very pleased
Comment from Hotel Management
30 Aug 2018 by Tsubame, Hotel Management
Thanks for staying with us.We work hard to make our guests happy and appreciate your Reviews!
4 out of 5
by A verified traveler

Posted 22 May 2018
Quiet, close to the station. The beds were a little hard but the shared bathrooms were clean. The walls were very thin though so our neighbors having a phone conversation could be heard in the next room.
Comment from Hotel Management
26 May 2018 by Tsubame, Hotel Management
Thanks for staying with us. We hope that you will come again !
5 out of 5
by A verified traveler

Posted 5 Feb 2018 on Hotels
Nice clean place to stay. Worth the value. Located near the train stations. There are nearby convenience stores. Helpful staffs. Room has good insulation during winter.
Comment from Hotel Management
25 Mar 2018 by ou, Hotel Management
Thanks for staying with us
4 out of 5
by Teagan

Simple, clean, and quiet

Posted 29 Dec 2017 on Hotels
Everything is very very clean. You know bc you can smell the bleach haha. The rooms are very simple, beds and a desk with a rack to hang your coats. You rent the towels for 100 yen. The shower/toilet/sink is shared with other guests on your floor. Our stay was very quiet. There are multiple cafes and food places around, and you are close to the JR station, only a short walk away. This is not a luxury hotel by any means, but it is a great hostel if you are young and on a budget. :)
Comment from Hotel Management
3 Feb 2018 by Tsubame, Hotel Management
Thanks for staying with us