Ratings based on 133 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
We satisfy everything’s except the room is lit bit small for two adults.
by A verified traveler
Posted 16 Feb 2024
Hotel room is clean. Location is 1-4mins away from bus and train stations which is very convenient. The hotel is also walking distance to Ueno Park which I love the most. There are also restaurants near the hotel that you can try. There are 2 convenience stores to choose from. Plus you have free breakfast. ☺️
Comment from Hotel Management
19 Feb 2024 by 東横INN鶯谷駅前 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
by A verified traveler
Posted 16 Jun 2023 on Orbitz
by A verified traveler
Posted 20 Feb 2023
Everything is good, but room is smaller than i think
Comment from Hotel Management
9 Mar 2023 by 東横イン鶯谷駅前 フロント, Hotel Management
ご宿泊誠にありがとうございました。お部屋の狭さに関しましては、ご不便おかけし申し訳ございません。今後ともご利用いただけますよう精一杯努めて参ります。またのご宿泊心よりお待ちしております。東横イン鶯谷駅前
by A verified traveler
Tiny room
Posted 30 Sep 2019 on HotelsRoom is the smallest of any hotels I stayed in my life.
by A verified traveler
small room as expected
Posted 18 Apr 2019 on Hotelsgreat front desk service, lady was not fluent in English but sufficient to communicate.. room is small as per Tokyo hotel rooms.. close to the JR station and 1 stop away from Ueno Station..
by M
Free breakfast
Posted 5 Oct 2017 on HotelsEasy hassle-free check in. Small but clean room. Free breakfast was great.
by A verified traveler
Posted 30 Apr 2024
非常好，交通方便，接待人員很親切，早餐好吃。
by A verified traveler
Posted 28 Apr 2024
ホテルは清潔で良かった。朝食がとても美味しかった。駅の周りがラブホだらけで、今回は一人の宿泊だが、子供がいるときは宿泊は控える。
by A verified traveler
Posted 13 Apr 2024
朝食が美味しかったです。
