Ratings based on 940 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake oswego
Posted 19 Apr 2024
This is a fine property excellently located across the street from Ueno Station. It is a very short walk from the Zoo, Museums, cherry blossom viewing, much shopping and restaurants. On the circular Yamenote train line, it is easy to explore Tokyo without having to switch lines. The rooms were perfectly clean, of adequate size and extremely quiet. I would absolutely stay here again!
by A verified traveler
Posted 12 Apr 2024
I wish a bit bigger room.
by A verified traveler
Posted 28 Feb 2024
Good place to stay in Ueno. Our room was small but big enough for two people with two suitcases each and a lot of shopping. I especially liked how close it was to Ueno station and how it was a quieter district of Tokyo. The staff can speak English and are very friendly and eager to help you. The price was great as well, would stay again :)
by A verified traveler
Posted 6 Jan 2024 on Hotels
by A verified traveler from Rego Park
Posted 16 Nov 2023 on Orbitz
Good location, close to shopping, dining, and transportation.
by A verified traveler
Posted 12 Nov 2023 on Hotels
by A verified traveler
Posted 12 Nov 2023
by A verified traveler
Hotel with small room, but great location
Posted 6 Nov 2023 on HotelsStaff is super nice and helpful and location is great.
Room is small as expected.
You can see the sky tree tower from the roof top, but the view is a bit blocked.
They can keep your luggage in the storage before check-in and after check-out, if needed. They can also keep your luggage in the storage if you have a day trip spending a night elsewhere and then come back to this hotel.
by A verified traveler from Foothill Ranch
Posted 18 Oct 2023
I felt the hotel was a decent location but there were some areas of the hotel that felt it was a little damaged like the elevator which made the hotel feel a little older.
It was decent for what it is and where it’s at but overall it was good.
Breakfast was the same daily and no change. It’s not a buffet but a SET menu of either Japanese or Western breakfast. Wasn’t really worth the 1,200 yen.
by A verified traveler
Posted 13 Sep 2023
Staff was not helpful. Needed a cab but due to language barrier we needed help arranging one but staff said they can’t help.
Hotel room was dirty. Used contact lens and hair in bathroom, hair and dust on the bed when we arrived the room.
