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In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi

Guest reviews

4.5 out of 5 Wonderful
991 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Breakfast Available
Laundry
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationTokyo International Forum13 min walk
Popular LocationTokyo Imperial Palace8 min drive
Popular LocationTokyo Tower12 min drive
AirportTokyo (HND-Haneda)24 min drive

Choose dates to view prices

  • Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsResidential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking
  • Superior Double Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Double Room, Non Smoking
  • Superior Double Room [Washer and Dryer Furnished], Smoking

    5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Double Room [Washer and Dryer Furnished], Smoking
  • Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsModerate Semidouble Room, [Washer and Dryer Furnished] Non Smoking
  • Moderate Semidouble Room, [Washer and Dryer Furnished] Smoking

    4.6/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsModerate Semidouble Room, [Washer and Dryer Furnished] Smoking
  • Residential Double [Mini Kitchen & Washer and Dryer Furnished], Smoking

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsResidential Double [Mini Kitchen & Washer and Dryer Furnished], Smoking
  • Executive Double Room [Washer and Dryer Furnished], Non Smoking

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Double Room [Washer and Dryer Furnished], Non Smoking
  • Superior Twin Room, Non Smoking (No Washing machine)

    4.2/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsSuperior Twin Room, Non Smoking (No Washing machine)
  • Superior Twin Room, Smoking (No Washing machine)

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsSuperior Twin Room, Smoking (No Washing machine)

About this area

Tokyo

In the city centre, Tokyu Stay Ginza is in Tokyo's Ginza neighbourhood, a walkable area with great shopping. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit LaLaport Toyosu Mall and Toyosu Market. KidZania Tokyo and La Qua Tokyo Dome City are not to be missed. Our guests appreciate the hotel's convenience for public transport: Higashi-ginza Station is 3 minutes by foot and Ginza Station is 3 minutes.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Tokyo International Forum - 13 min walk
  • Tokyo Imperial Palace - 8 min drive
  • KidZania Tokyo - 11 min drive
  • LaLaport Toyosu Mall - 11 min drive
  • Tokyo Tower - 12 min drive

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Tokyo (HND-Haneda) - 24 min drive

About this property

Tokyu Stay Ginza

3-star Tokyo hotel in Ginza, walk to Kabuki-za Theatre
A restaurant, a coffee shop/café and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff are on-site. All 191 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Other amenities available to guests include free wired Internet, fridges and microwaves.
Tokyu Stay Ginza offers 191 forms of air-conditioned accommodation with a safe and complimentary slippers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with pay-per-view films. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Dry-cleaning service
  • Microwave
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Microwave
  • Fridge

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1500 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Tokyu Stay Ginza and receive a full refund?
Yes, Tokyu Stay Ginza offers free cancellation on select room rates, because flexibility matters! Please refer to Tokyu Stay Ginza cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tokyu Stay Ginza?
This property doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at Tokyu Stay Ginza?
Checkout is at 11 AM.
Where is Tokyu Stay Ginza located?
Located in Ginza, this hotel is within a 10-minute walk of Kabuki-za Theatre, Ginza Six and Nakagin Capsule Tower. Tokyo International Forum and Tokyo Takarazuka Theatre are also within 15 minutes. Higashi-ginza Station and Ginza Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Tokyu Stay Ginza

4.5
Wonderful
991 reviews
5 - Excellent
555
4 - Good
364
3 - Okay
60
2 - Mediocre
10
1 - Poor
2
4.5
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

thank you tokyostay and TO all the staff for entertaining us while we stayed there.godbless and more power.

Stayed 4 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, short walk to transport and Ginza shops

Stayed 20 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean. easy access to higashi-ginza station. Helpful staff.

Stayed 6 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Super easy access from Haneda airport by train. Good location for dining, shopping, and everything. All staff are nice and polite. Great amenities and loved to have a washer/dryer in the room. Very clean room and comfy bed. I would like to come back to this hotel for sure in the near future.

Stayed 4 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2020