Ratings based on 533 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2024
by A verified traveler from Brookfiled
Posted 20 Oct 2023
Everything is good. Just the breakfast starts at 7:00am is too late. If can start 6:30am will be better because come from America have a jet leg. We get up at 5:00am and Hunger but no place can get the breakfast. The last day I have to check out hotel at 7;15am and have no chance to get the breakfast. And waster my breakfast two people payment.
by A verified traveler
Posted 10 Sep 2023
Excellent modern facilities and friendly staff. Would have no hesitation staying there again.
by A verified traveler
Posted 26 Apr 2023
by A verified traveler
Posted 27 Dec 2022
by A verified traveler
Almost perfect
Posted 16 Dec 2022 on Hotelsby A verified traveler
Best
Posted 13 Dec 2022 on HotelsExcellent
by A verified traveler from ST BRUNO
Posted 19 Nov 2022
The room is very big and comfortable. The staff went out of their way to help me with all my needs. The swimming pool and spa experience is heavenly. One of the best beds I’ve ever slept on. The view from the lobby and bar is breathtaking. This is an extraordinary hotel with amazing staff.
I would like to especially thank Reika and a gentleman from Sri Lanka at the bar, who served us drinks and dinner. They are amazing people.
by A verified traveler from Tokyo
Posted 4 Oct 2020
Absolutely perfect. We totally spend great time while our time in your hotel.
Comment from Hotel Management
14 Oct 2020 by The Ritz-Carlton, Tokyo, Hotel Management
Dear Jay
Greetings from The Ritz-Carlton, Tokyo and thank you for sharing your recent experience and happy to read that you had a great stay with us.
I look forward to be welcoming you back soon for another day here with us at The Ritz-Carlton, Tokyo.
The Ritz-Carlton, Tokyo
Quality Manager
Kao Matsuba
by A verified traveler
Posted 23 Feb 2020
