Ratings based on 445 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 May 2024
Nice hotel, felt kinda like a hostel. Only saw staff once upon checkin, everything else was through a machine. Room was tiny, but it's Japan. Luggage storage for before or after you check out. We accidently left a shopping bag behind, came back 2 hours later, it was right where we left it in the lobby. Super safe and secure hotel.
3 out of 5
by A verified traveler

Posted 24 Apr 2024
very uncomfortable bed
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Really liked the Japanese style room with the bedding on/close to the ground. Had a comfortable stay as a solo traveller! Would recommend!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024
4 out of 5
by A verified traveler

Posted 14 Apr 2024
I like the hospitality shown and the rooms were compact but cozy
5 out of 5
by A verified traveler

Posted 12 Apr 2024
The hotel was amazing, very accommodating. Expedia was not helpful when the reservation was booked. It was confusing and there was no customer service. I was almost left without a room, but the hotel fixed it for me. Will probably never use Expedia again!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2024
5 out of 5
by A verified traveler

Posted 6 Mar 2024
I liked the close proximity to Shibuya station.
5 out of 5
by A verified traveler from St Paul

Posted 5 Mar 2024
Small room, perfect for a quick overnight