Ratings based on 128 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
Without any problem to communicate with the staff. The area is nice and quiet
by A verified traveler
Not again
Posted 5 Oct 2023 on HotelsI normally give raving reviews to capsule hostels in Japan, but man was this a disappointment. I had to find a place to stay for one night and I totally should have paid more. The place was super crowded, the pods were crazy tiny, and there was no storage space. People on my floor (women only), while respectful, were dirty as hell. People took shoes into the room when they should have left the shoes outside in the locker. Worse yet they put shoes on the rack where you can put your luggage and I'd come back to the room with a pair of disgusting smelly platform next to my stuff. I couldn't stand it and was lucky that they gave me a spot next to the window so there's some space on the side. The pod was OK but it's way too many beds in one room. I know it's Tokyo but I've stayed in much better capsules than this one. That said it is indeed very cheap and in a safe neighbourhood which is technically walkable to Ueno (20 min on foot). I can also tell the cleaners do their absolute best to keep this place clean but man 4 (5?6? can't remember) shower stalls for the whole building is just not enough. I made sure I took an early shower before the stall gets wrecked. Otherwise there were enough toilets and sinks on each floor which was appreciated. There's a tiny space upstairs which you can sit and do some work but gets crowded fast. All in all, avoid, come only if you're broke.
by A verified traveler
Posted 18 Jul 2023 on Hotels
by A verified traveler from Bangkok
Posted 1 Apr 2023
good location, friendly staff
by A verified traveler
Posted 20 Mar 2023 on Hotels
by A verified traveler
Posted 5 Mar 2023 on Hotels
Comment from Hotel Management
8 Mar 2023 by TOKYO-W-INN Asakusa, Hotel Management
Thank you for your review;)
by A verified traveler
Posted 20 Nov 2022
by A verified traveler
Posted 25 Feb 2020
Good to stay for few day
Comment from Hotel Management
31 Mar 2020 by TOKYO-W-INN Asakusa, Hotel Management
Thank you very much for your valuable feedback!
We look forward to seeing you again.
by A verified traveler from Bratislava
Posted 16 Feb 2020
The staff is super friendly! They helped me with everything! Told me where to go, what to see, were absolutely wonderful about helping me with my souvenirs! I couldn’t possibly have been happier!!! THANK YOU SO MUCH!
by A verified traveler
Posted 12 Jan 2020 on Hotels
Comment from Hotel Management
10 Feb 2020 by TOKYO-W-INN Asakusa, Hotel Management
Thank you very much for your valuable feedback!
We look forward to seeing you soon again!
