Ratings based on 993 Verified Reviews

4.3 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Worcester

Posted 29 Apr 2024
Everything good. Pillows were too hard.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
We stayed for one night to visit Disneyland. Check-in and check-out were easy, and the staff were friendly. We had a great experience in the onsen. The facility and service were fantastic. The breakfast buffet offered a variety of Western and Japanese dishes, along with a wide selection of hot and cold beverages. Everything was very healthy, especially the kale juice. Tip: Be sure to keep an eye on the schedule of the free shuttle bus to and from Disneyland as they run quite punctually!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2024
5 out of 5
by A verified traveler

Posted 19 Jan 2024
Walking distance to Tokyo Disney. A great way to complement a long day of walking the parks by dipping in the onsen within the hotel. They are open early/late.
5 out of 5
by A verified traveler

Posted 16 Jan 2024 on Hotels
Location is a wonderful and SPA is an excellent. staff are friendly and supportive. I would like to stay again in this hotel. Shuttle bus service is great. we enjoyed much. Appreciated hotel management and staff!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2023
4 out of 5
by A verified traveler

Ok stay for Disneyland

Posted 15 Nov 2023 on Hotels
We stayed here 2 nights while visiting Disneyland which the hotel was fine for. It runs a complimentary shuttle from Maihama station every 10 mins or so and you can walk from Disneyland from there. It is an older hotel so expect stains on the carpet, couch, duvet covers etc. The air conditioning didn’t really work either so we had a very hot sleep (in November so would hate to think how it would be in summer). We had the buffet breakfast which had a large selection and value for money. We never used the spas as we were at Disney all day.
5 out of 5
by A verified traveler

Posted 20 Oct 2023
My husband and I stayed here for a night while we were visiting Disneyland. We walked from Disney Sea to the hotel, which took about 20 minutes or so. The hotel does provide a free bus service to and from the hotel from the Maihama station at Disneyland. We got the bus the next day to take us back to Disneyland. The staff memebr at the front desk was friendly and got us checked in quickly with our very limited Japanese. The room we stayed in was a traditional Japanese style room with a open air bath. Wow! It was lovely relaxing in the bath, watching all the lights. We could see Disneyland, Tokyo tower and Skytree from our room. There was a kettle with tea and coffee, as well as a small fridge in the room. Futons were provided but had to be put out ourselves, which wasn't any issue for us. We will definitely be staying again in the future.
5 out of 5
by A verified traveler

Posted 17 Oct 2023
Large room