Ratings based on 296 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 13 Feb 2024
Fantastic hotel! Great rooms, friendly and helpful staff, quiet location and very easy access to the station. I’ve visited this hotel previously and will definitely stay here again in the future!
Comment from Hotel Management
18 Feb 2024 by Sotetsu Fresa Inn Tokyo Kanda Front Desk, Hotel Management
Thank you very much for staying at Sotetsu Fresa Inn Tokyo Kanda.Thank you very much for taking the time to write a review of our hotel.We are very pleased to hear your compliments about our guest rooms, staff, and our hotel's location.Many of our guests appreciate the convenient location of our hotel, which is within a 5-minute walk from Kanda Station.In particular, Kanda Station, the closest station to our hotel, is served by both the JR and Ginza subway lines, making it a hotel that can be used for a variety of purposes, including sightseeing and business.All of our staff will continue to strive to provide you with even better service, and we hope that you will visit us again when you are in the area. We look forward to seeing you again.
by A verified traveler
Posted 29 Nov 2023
I like their customer service the most.
Comment from Hotel Management
30 Nov 2023 by Sotetsu Fresa Inn Tokyo Kanda Front Desk, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Tokyo Kanda. We will continue to strive to provide good services. Sotetsu Fresa Inn Tokyo Kanda Front Desk.
by A verified traveler
Posted 27 Nov 2023
Nice and clean hotel. But the room is a bit too small.
Comment from Hotel Management
30 Nov 2023 by Sotetsu Fresa Inn Tokyo Kanda Front Desk, Hotel Management
Thank you for staying at Sotetsu Fresa Inn Tokyo Kanda. I'm so glad that you were satisfied with the cleanliness of our hotel. We also appreciate your understanding regarding the size of our room. In addition, thank you for taking the time to write this feedback. We look forward to seeing you again and will continue to improve our service. Sotetsu Fresa Inn Tokyo Kanda Front Desk.
by A verified traveler
Posted 24 Nov 2023
Fantastic location in Kanda, access to plenty of combinis and close to Kanda Station. Plenty of restaurants nearby too.
Staff were very friendly and helpful, and the amenities available in the hotel were outstanding.
Comment from Hotel Management
24 Nov 2023 by Sotetsu Fresa Inn Tokyo Kanda Front Desk, Hotel Management
Thank you very much for staying at Sotetsu Fresa Inn Tokyo-Kanda.We are very happy to receive so many words of praise.We will continue to listen carefully to the feedback we receive from our customers and work even harder to provide safe and comfortable service to all of our customers.Last but not least, thank you very much for taking your valuable time to post.
by A verified traveler
Posted 17 Nov 2023 on Hotels
Comment from Hotel Management
19 Nov 2023 by Sotetsu Fresa Inn Tokyo Kanda Front Desk, Hotel Management
Thank you very much for your valuable opinions while you are busy.
by A verified traveler
Posted 11 Nov 2023
Direct access from subway station, near enough to the main attractions in Tokyo. Room a little small but manageable for two.
Comment from Hotel Management
11 Nov 2023 by 相鉄フレッサイン東京神田 フロント, Hotel Management
Thank you very much for staying at Sotetsu Fresa Inn Tokyo-Kanda. Also, thank you for taking the time out of your busy schedule to post a review. We are very happy that you were satisfied with the hotel's facilities and location. However, we apologize for the inconvenience caused by the small room. We will use this information to improve our services in the future. If you are in the area again, please use our hotel. Sotetsu Fresa Inn Tokyo Kanda Front staff
by A verified traveler
Posted 14 Oct 2023 on Hotels
Comment from Hotel Management
22 Oct 2023 by Sotetsu Fresa Inn Tokyo Kanda Front Desk, Hotel Management
Thank you for taking time to leave your comment.
by A verified traveler
Posted 14 Oct 2023 on Hotels
Comment from Hotel Management
22 Oct 2023 by Sotetsu Fresa Inn Tokyo Kanda Front Desk, Hotel Management
Thank you for taking time to leave your comment.
by A verified traveler
Posted 17 Aug 2023
very nice hotel! not made for long stays but i stayed for 16 nights and it wasn’t that bad. room was small but not too small, i was able to fit 4 suitcases in the room and still be able to walk somewhat comfortably around the room. 5 min walk to train station, comfortable beds, great attentive staff & good service. also right next door to a 7 eleven which was really convenient
Comment from Hotel Management
19 Aug 2023 by 相鉄フレッサイン東京神田 フロント, Hotel Management
Thank you for staying in Sotetsu Fresa Inn Tokyo Kanda. We are glad that you were satisfied with our hotel location and service. Our staff will continue to make every effort to ensure that our guests have a comfortable stay at our hotel. Last but not least, thank you for taking the time to post your comments. Sotetsu Fresa Inn Tokyo Kanda Front desk
