Ratings based on 86 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Great accomodation for a few weeks in Tokyo

Posted 16 Nov 2023 on Hotels
We really liked the accommodation. Having the use of the kitchen and washing machine was excellent. The staff at the bar Downstairs were lovely. The location as great. A nice quiet place to stay for a more lengthy stay in Tokyo. So close to public transport.
Comment from Hotel Management
21 Nov 2023 by Smi:re Stay Oshiage, Hotel Management
Thank you so much for staying with us and this wonderful review! We're pleased that you had a great stay. We really look forward to seeing you again
4 out of 5
by A verified traveler

Posted 10 Apr 2023
Good location, good value for Tokyo. Close to train stations metro and kesei, easy on the train from Haneda. Easy to high speed trains at Shinagawa.
5 out of 5
by A verified traveler

Great for Families in Tokyo

Posted 22 Mar 2020 on Hotels
A nice little apartment hotel with convenient access to the Tokyo Skytree. Reception isn't always there (they show up at 10am, which is checkout time, but it didn't seem like they were there every day), but the staff are friendly and very helpful. It's pretty much what you see in the photos. Enough space for a small family to get some distance from each other, and all the necessities for cooking and microwaving and storing food. For the price, if you don't want to be in the same room as your kids, it's hard to beat.
Comment from Hotel Management
25 Mar 2020 by ホテルのマネージャー, Hotel Management
Thank you very much for staying with us and such a great review about facilities and our staff! We're glad that you had a great time here!! We'll really look forward to seeing you again. Best Regards
5 out of 5
by A verified traveler

Best stay in Tokyo

Posted 9 Jan 2020 on Hotels
The hotel itself is very minimalistic but modern - we loved the design of it. The room has everything we need, although we would have loved to have another mirror other than the one in the bathroom. It is also very clean and cosy for the 5 of us. One thing that is exceptional though, is the service. The staff are very helpful and friendly, and ensured that we have a comfortable stay. Also, the hotel is very near to the Oshiage station, convenient to go to places around Tokyo. There is a family mart 2 minutes away, and if you'd like to enjoy some drinks, it has a nice bar on the 1st floor. Overall, we had the most pleasant stay & would definitely come back to stay again!
Comment from Hotel Management
9 Jan 2020 by Smi:re Stay Oshiage, Hotel Management
Thank you very much for staying with us and such a great review about facilities and our staff! We're glad that you had a great time here!! We'll really look forward to seeing you again. Best Regards
4 out of 5
by A verified traveler

Posted 5 Dec 2019 on Hotels
Comment from Hotel Management
5 Dec 2019 by Smi:re Stay Oshiage, Hotel Management
Thank you very much for staying with us! We're glad that you had a great time here!! We'll really look forward to seeing you again. Best Regards,
5 out of 5
by A verified traveler

Smi:re stay is awesome!!

Posted 20 Nov 2019 on Hotels
Great location. Beautiful staff! So clean and comfy. We had the best stay with our family of five. Was a tiny bit of a struggle with our wheelchair due to space with the lift (But only minor) the rooms are a great size. I would absolutely love to come back. It was fantastic!!!
Comment from Hotel Management
20 Nov 2019 by Smi:re Stay Oshiage, Hotel Management
Thank you so much for staying with us and such a lovely review! We are so pleased that you had a great stay! Really hope you will come back to my hotel again!! Can't wait to see you again! Best Regards,
5 out of 5
by A verified traveler from Singapore

Posted 10 Nov 2019
The place is exactly as shown, and it has everything necessary, plus sleepwear included. Although the room is a little small but it’s definitely value for money.
Comment from Hotel Management
11 Nov 2019 by Smi:re Stay Oshiage, Hotel Management
Thank you very much for staying with us! We are really appreciate that you take your time to give us a review. We really look forward to seeing you again. Best Regards,
4 out of 5
by A verified traveler from Sydney

Posted 13 Oct 2019
the way the room was set up was unique didn't like the fact that reception was not always attended so when you need to speak to staff it was through email or phone
Comment from Hotel Management
14 Oct 2019 by Smi:re Stay Oshiage, Hotel Management
Thank you very much for staying with us! We really apologize for the inconvenience and will make it better. Look forward to seeing you again. Best Regards,
4 out of 5
by A verified traveler

Posted 2 Oct 2019
Well located, spotlessly clean and ideal facilities for our party.
Comment from Hotel Management
2 Oct 2019 by Smi:re Stay Oshiage, Hotel Management
Thank you very much for staying with us and such a great review! We're so pleased that you had a great stay at the hotel. We really look forward to seeing you again.
5 out of 5
by A verified traveler from Seoul, South Korea

Posted 1 Aug 2019 on CheapTickets
pros: very close to B2 exit. seems like my house in tokyo. no key only password. good air conditioner. english available managers(thank you. kenzo, yuki) cons: only japanese TV channels. may be good choice for 4-5 family members
Comment from Hotel Management
1 Aug 2019 by Smi:re Stay Oshiage, Hotel Management
Thank you so much for staying with us, the complements about our staff and a useful feedback about the nearest exit. We are glad that you had a wonderful stay, but sorry for the TV channels. We really look forward to seeing you again!