Ratings based on 986 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Hotel was within 2 minutes of a train station so getting around was very easy and convenient.
Comment from Hotel Management
13 Apr 2024 by Smile Hotel Tokyo Asagaya, Hotel Management
Thank you for choosing Smile Hotel Tokyo Asagaya. We are pleased to hear that you were satisfied with your stay. We look forward to serving you again.
by A verified traveler
Posted 9 Apr 2024
Always had fresh towels with every third day turndown service
Comment from Hotel Management
9 Apr 2024 by スマイルホテル東京阿佐ヶ谷 フロント 木村, Hotel Management
Thank you very much for using Smile Hotel Tokyo Asagaya.I am relieved to hear that you were able to relax during your stay.Our hotel has excellent access, being just a 1-minute walk from JR Asagaya Station.There are supermarkets, restaurants, and convenience stores around the hotel within a 1-minute walk, providing a highly convenient environment.We will continue to make every effort to provide services that satisfy our customers.If you are staying in the Asagaya area, please use our hotel.
by A verified traveler
Posted 9 Apr 2024
I enjoyed our stay at Smile Hotel Asagaya. The location and the proximity to Tokyo city as well as the walkable suburb of Asagaya was excellent. We tried to ship souvenirs back home but the friendly staff let us know they could only ship within Japan, and that we’d have to go to the post office (5 minute walk from the hotel) to arrange this. The room was cleaned every three days and fresh towels were provided every day. We’ll definitely be back for our next trip to Tokyo. 本当にありがとうございました
Comment from Hotel Management
9 Apr 2024 by スマイルホテル東京阿佐ヶ谷 フロント 木村, Hotel Management
Thank you very much for using Smile Hotel Tokyo Asagaya.All of our staff members are very happy to receive your compliments regarding our staff's response.Our hotel has excellent access, being just a 1-minute walk from JR Asagaya Station.There are supermarkets, restaurants, and convenience stores around the hotel within a 1-minute walk, providing a highly convenient environment.We will continue to make every effort to provide services that satisfy our customers.If you are staying in the Asagaya area, please use our hotel.
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Smile Hotel Tokyo Asagaya, Hotel Management
Herzlichen Glückwunsch zu Ihrem Aufenthalt im Smile Hotel Tokyo Asagaya. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir freuen uns darauf, Sie wieder begrüßen zu dürfen.
by A verified traveler from Whippany
Posted 26 Mar 2024
All perfect but I would rather keep it secret.
Comment from Hotel Management
27 Mar 2024 by Smile Hotel Tokyo Asagaya, Hotel Management
Thank you for using Smile Hotel Tokyo Asagaya. We are glad that you were satisfied with your stay. We look forward to seeing you again.
by A verified traveler
Posted 3 Feb 2024
Comment from Hotel Management
9 Feb 2024 by スマイルホテル東京阿佐ヶ谷 フロント 木村, Hotel Management
この度はスマイルホテル東京阿佐ヶ谷へご宿泊いただき誠にありがとうございます。 また今回のご滞在はご満足いただけたご様子で大変嬉しく存じます。 引き続き、より良い施設・サービスを目指し、スタッフ一同努めて参ります。 お客様におかれましては、スマイルホテルチェーンへの変わらぬご愛顧を賜わりますようお願い申し上げます。 スタッフ一同、お客様の又のご来館を心よりお待ち申し上げております。
by A verified traveler
Great stay
Posted 30 Jan 2024 on HotelsExcellent friendly front office
Comment from Hotel Management
9 Feb 2024 by Smile Hotel Tokyo Asagaya, Hotel Management
Thank you very much for staying at Smile Hotel Tokyo Asagaya. We are very pleased to hear that you were satisfied with your stay. All of our staff will continue to strive for better facilities and service. We look forward to your continued patronage of the Smile Hotel chain. We all look forward to welcoming you to our hotel again.
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
9 Feb 2024 by Smile Hotel Tokyo Asagaya, Hotel Management
Thank you very much for staying at Smile Hotel Tokyo Asagaya. We are very pleased to hear that you were satisfied with your stay. All of our staff will continue to strive for better facilities and service. We look forward to your continued patronage of the Smile Hotel chain. We all look forward to welcoming you to our hotel again.
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
22 Jan 2024 by スマイルホテル東京阿佐ヶ谷 フロント 木村, Hotel Management
この度はスマイルホテル東京阿佐ヶ谷へご宿泊いただき誠にありがとうございます。 また今回のご滞在はご満足いただけたご様子で大変嬉しく存じます。 引き続き、より良い施設・サービスを目指し、スタッフ一同努めて参ります。 お客様におかれましては、スマイルホテルチェーンへの変わらぬご愛顧を賜わりますようお願い申し上げます。 スタッフ一同、お客様の又のご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
12 Dec 2023 by スマイルホテル東京阿佐ヶ谷 支配人 青木, Hotel Management
この度はスマイルホテル東京阿佐ヶ谷へご宿泊いただき誠にありがとうございます。 また今回のご滞在はご満足いただけたご様子で大変嬉しく存じます。 引き続き、より良い施設・サービスを目指し、スタッフ一同努めて参ります。 お客様におかれましては、スマイルホテルチェーンへの変わらぬご愛顧を賜わりますようお願い申し上げます。 スタッフ一同、お客様の又のご来館を心よりお待ち申し上げております。
