Ratings based on 400 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from BLOOMFIELD
Posted 26 Apr 2024
Extremely clean and friendly staff. Great job cleaning the room everyday with bath robes, bottled water, and clean towels and slippers. It was easy to find and right by the train that takes you all over tokyo. The area has a great restaurants and convenient stores and seiyu (essentially walmart) is right down the street and open 24/7 and has everything you will need. Stayed with my wife and 1 year and was big enough for us all to share a bed. Looking for a great stay absolutely consider smile sugamo.
by A verified traveler
Posted 16 Apr 2024
Close to a supermarket and staff were helpful.
by A verified traveler from Miami
Posted 9 Apr 2024
Is very close to the Sugano station but for my needs very far from downtown Tokyo.
by A verified traveler
Posted 4 Apr 2024
This property was very convenient to stay as very close to JR train station and Togenuki-shopping centre.
by A verified traveler
Posted 25 Mar 2024
I booked for 2 rooms for 4 adults, but they gave me 4 single rooms.
by A verified traveler
Posted 25 Feb 2024
by A verified traveler
Posted 2 Feb 2024 on Hotels
by A verified traveler
Posted 9 Jan 2024 on Wotif
I stayed at this hotel for around 27 nights. I cannot fault it. The location is great - One minute walk to Sugamo station. It is close to a supermarket and lots of dining options both Japanese and western.
The hotel staff were amazing. So friendly and always greeted me with a smile. There is a coin laundry and vending machines inside. The size is normal Japanese hotel room size. It also has a little nook where you can store clothes/small suitcase upright. I will definitely stay here again.
by A verified traveler
Posted 8 Jan 2024
No frills room, small but functional
by A verified traveler
Posted 23 Dec 2023
