Ratings based on 296 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
I liked that it was close to the train station, however it is a little far from tourists attractions but it allowed me to explore Tokyo area very nicely. I liked that they offer bottled water, if you choose not to get your room cleaned every day.
by A verified traveler from Singapore
Posted 26 Mar 2024
Room was kept in clean and spacious condition. Location of hotel is very close to the train station and is on the direct local line to Narita Airport. Have English instructions to access Wifi and bed services. Downside is it's far from central Tokyo and limited dinning choices. So if looking for a nice quiet location this would be a good choice.
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Good for Those who Dislike Crowds
Posted 12 Nov 2023 on HotelsMy stay here was mostly really nice. I feel an attachment for the Keisei Line after staying here as you need to ride it whenever you want to go anywhere. This hotel is away from the city center and it's a pretty quiet neighborhood. It can take about an hour to get to touristy locations and sights but that was fine with us. There is a Daiso, 7/11, and grocery store very near by. The train station is basically right out the door. The train was pretty quiet and I actually found the noise to work as white noise for sleep. The room and bathroom were small but I just needed a place to crash after a day of adventure so that's fine. Unfortunately the mattresses are super hard and you can really feel the springs. After night 2 I was waking up with pain in my hips and a limp. The pillows also feel like they're stuffed with balled up newspapers. But I'm young enough to bounce back from a bad bed. Despite that, I really enjoyed my stay here as my first home base in Japan.
Comment from Hotel Management
6 Dec 2023 by スカイハートホテル小岩, Hotel Management
Thank you very much for coming to Sky Heart Hotel koiwa.We are very sory for the bad condition of the bed and pillows.We will continue our effort to provide the best service for our guests.keisei-koiwa is a residential area,so you can stay like you're living in Japn.There are many privately run restaurants,making it a very homely town.our warm hospitality awaits your return sometime soon.Thank you for sharing your review with us.
by A verified traveler
Posted 6 Nov 2023
Sky Heart Hotel Koiwa was an extremely friendly place to stay at.
by A verified traveler
Posted 25 Mar 2023
less than 3 mins walk from train station. The room is nice and clean.
by A verified traveler
Posted 15 Feb 2020
Comment from Hotel Management
24 Feb 2020 by スカイハートホテル小岩, Hotel Management
ご宿泊ありがとうございました。
又のご来館をお待ち申し上げております。
by A verified traveler from USA
Posted 21 Jan 2020
Close to transportation. But the bathroom in to tiny, specifically the bathtub
Comment from Hotel Management
22 Jan 2020 by skyhearthotel, Hotel Management
Thank you very much for your stay. We will continue to improve our services.
by A verified traveler from Auckland
Posted 14 Oct 2019 on Wotif
They clean the room everyday which we like most. And the location is just right beside the train station.
Comment from Hotel Management
14 Oct 2019 by SKYHEART HOTEL KOIWA, Hotel Management
Thank you very much for your kind review.
Our hotel is located near Keisei-koiwa station, so a lot of guests are pleased with it. Anyone can going to downtown area easy using a train.
We hope to serve you again in the near future.
by A verified traveler
Nice experience
Posted 10 Oct 2019 on HotelsTheir receptionists are very humble and so nice. They serve free Japanese tea and coffee at reception for half a day.
Very comfortable and felt like living in the normal flat like service apartment.
Comment from Hotel Management
11 Oct 2019 by SKYHEARTHOTEL KOIWA, Hotel Management
Thank you very much for choosing our hotel and for being very satisfied with it. We are delighted that you enjoyed your stay and found everything very agreeable. I hope that you will stay with us again on your next visit to Tokyo. Thank you very much for your amazing feedback.
