Ratings based on 822 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Was extremely small, barely room to move in room and staff was not helpful. Gave little and bad information. Stayed one fewer night checking out a day early but no money back. Beds very hard. Would never stay there again. Also a bit of a walk to train station.
by A verified traveler
Posted 19 Apr 2024
Free coffee at hotel
by A verified traveler
Posted 15 Apr 2024
It was ok for one night stay.
by A verified traveler
Posted 14 Apr 2024
Perfect for a one night stay
by A verified traveler
Posted 27 Mar 2024
Staff is offering great service.
by A verified traveler
Posted 26 Mar 2024
Great location, and easy walk to Shinagawa station.
by A verified traveler
Posted 20 Mar 2024
Great service at Shinagawa Tobu hotel. Rooms are small and quite dated. Breakfast is simple. However, the service of the staff made the dated decor and simple breakfast enjoyable. I would stay again as the location is great and price is good too.
by A verified traveler
Posted 15 Mar 2024
An excellent choice for those who fly to/from Haneda Airport and move around Tokyo.
by A verified traveler
Posted 15 Mar 2024
8 minutes walk to station and several places to eat ramen and sushi in vicinity! Station in complete construction mode so look out !
by A verified traveler
Posted 5 Mar 2024
Everything was great! Just the size of room was very tight since we use sofa bed to squeeze 3 ppl in. However, we had good night right after long flight! I love the stuff at front desk! They were so polite & great smiles to welcome us! Happy stay!!