Ratings based on 822 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 25 Apr 2024
Was extremely small, barely room to move in room and staff was not helpful. Gave little and bad information. Stayed one fewer night checking out a day early but no money back. Beds very hard. Would never stay there again. Also a bit of a walk to train station.
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Free coffee at hotel
5 out of 5
by A verified traveler

Posted 15 Apr 2024
It was ok for one night stay.
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Perfect for a one night stay
4 out of 5
by A verified traveler

Posted 27 Mar 2024
Staff is offering great service.
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Great location, and easy walk to Shinagawa station.
3 out of 5
by A verified traveler

Posted 20 Mar 2024
Great service at Shinagawa Tobu hotel. Rooms are small and quite dated. Breakfast is simple. However, the service of the staff made the dated decor and simple breakfast enjoyable. I would stay again as the location is great and price is good too.
5 out of 5
by A verified traveler

Posted 15 Mar 2024
An excellent choice for those who fly to/from Haneda Airport and move around Tokyo.
5 out of 5
by A verified traveler

Posted 15 Mar 2024
8 minutes walk to station and several places to eat ramen and sushi in vicinity! Station in complete construction mode so look out !
4 out of 5
by A verified traveler

Posted 5 Mar 2024
Everything was great! Just the size of room was very tight since we use sofa bed to squeeze 3 ppl in. However, we had good night right after long flight! I love the stuff at front desk! They were so polite & great smiles to welcome us! Happy stay!!