Ratings based on 196 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Like the convenience location
by A verified traveler from Toronto
Posted 1 May 2024
A lovely hotel is a great location
by A verified traveler
Posted 22 Apr 2024
Our toom was very small, and the window was under some staircase. Other than that very good stay. Great location, train/subway station across the street. Well conneced to the whole city by Yamanote line. Property is spotless. Onsite restaurant. Lots of stores, restaurants in the area
And, of course, 7 eleve, Lawson, Family Mart, bakeries.
Comment from Hotel Management
22 Apr 2024 by Sotetsu Grand Fresa Takadanobaba, Hotel Management
Thank you for staying at our hotel.We are sorry that some rooms direction is next to another building.It seems you have enjoyed your stay in Tokyo. We are happy to hear that.
by A verified traveler
Posted 19 Apr 2024
Fantastic location and property.
Comment from Hotel Management
23 Apr 2024 by Sotetsu Grand Fresa Takadanobaba Front Desk Staff, Hotel Management
Thank you very much for staying at the Sotetsu Grand Fresa Takadanobaba.It is a great honor for us to hear that you were satisfied with your stay at our hotel and gave us a high evaluation.We will continue to do our best to make our hotel even better.We look forward to welcoming you again.
by A verified traveler
Posted 18 Apr 2024
Great location!
Comment from Hotel Management
19 Apr 2024 by Sotetsu Grand Fresa Takadanobaba , Hotel Management
Thank you for staying at our hotel.We hope you had a pleasant stay during your stay.We are very pleased to hear your compliments about our hotel's location.We will continue to make every effort to make your stay with us even more satisfying.We hope that you will consider staying with us again when you come back to the neighbourhood.Thank you for taking time out of your busy schedule to contribute to this review.Sotetsu Grand Fresa Takadanobaba.
by A verified traveler
Posted 17 Apr 2024
Very good location, train is close to go to other areas.
Comment from Hotel Management
19 Apr 2024 by Sotetsu Grand Fresa Takadanobaba , Hotel Management
Thank you for staying at our hotel.We hope you had a pleasant stay during your stay.We are very pleased to hear your compliments about our hotel's location.We will continue to make every effort to make your stay with us even more satisfying.We hope that you will consider staying with us again when you come back to the neighbourhood.Thank you for taking time out of your busy schedule to contribute to this review.Sotetsu Grand Fresa Takadanobaba.
by A verified traveler
Posted 15 Apr 2024
Close to train station everything walkable distance
Comment from Hotel Management
19 Apr 2024 by Sotetsu Grand Fresa Takadanobaba , Hotel Management
Thank you for staying at our hotel.We hope you had a pleasant stay during your stay.We are very pleased to hear your compliments about our hotel's location.We will continue to make every effort to make your stay with us even more satisfying.We hope that you will consider staying with us again when you come back to the neighbourhood.Thank you for taking time out of your busy schedule to contribute to this review.Sotetsu Grand Fresa Takadanobaba．
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Posted 8 Apr 2024
Location is perfect. The hotel is clean . I love the breakfast buffet. The hotel front desk are not proficient in English. The room is way too small and hot.
Comment from Hotel Management
9 Apr 2024 by Sotetsu Grand Fresa Takadanobaba, Hotel Management
Thank you for your compliments on the location and cleaness, and also breakfast.We are working on improving our English skills, and always try to provide the best service for our customers to have their most comfortable time. And our hotel offers several types of rooms, and the size of the room also varies depending on the type.Plese feel free to ask us for more information about rooms.We sincerely look forward to seeing you again.Sotetsu Grand Fresa TakadanobabaFront Desk
by A verified traveler
Posted 5 Apr 2024
Clean. Excellent breakfast. The rooms are tiny.Location-excellent. The staff could barely speak English. Just hard to communicate and comprehend.
Comment from Hotel Management
7 Apr 2024 by Sotetsu Grand Fresa Takadanobaba, Hotel Management
Thank you very much for staying at Sotetsu Grand Fresa Takadanobaba.We apologize for the difficulty in our conversation.We will take measures, including learning English, to ensure that you have a safe and comfortable stay.We hope to see you again at our hotel when you come to Tokyo.Sotetsu Grand Fresa Takadanobaba
