Ratings based on 698 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2021
Comment from Hotel Management
1 Jun 2021 by フロント 田島, Hotel Management
この度は相鉄グランドフレッサ品川シーサイドにご宿泊をいただき誠にありがとうございます。 またのご来館をお待ち申し上げております。
by A verified traveler
Posted 24 Jan 2020 on Hotels
Comment from Hotel Management
25 Jan 2020 by Front Clerk Nakatsuka, Hotel Management
Thank you for staying in Sotetsu Grand Fresa Shinagawa Seaside. Thank you for your review. We will be looking forward to seeing you again.
by A verified traveler
Nice Quiet Place
Posted 12 Jan 2020 on HotelsStay was comfortable and service was good. A little inconvenient for the hotel lobby to be on the 16th floor. But is right next to the station and the mall.
Comment from Hotel Management
12 Jan 2020 by Front desk, Hotel Management
Thank you for selecting us out of the many possible places here.
Your favorable comments has warmed our hearts and we will strive for excellence in our service.
Once again, we would like to express our sincere thanks for choosing our place.
by A verified traveler
Posted 7 Jan 2020 on Hotels
Comment from Hotel Management
8 Jan 2020 by Front clerk Nakatsuka, Hotel Management
Thank you for staying in Sotetsu Grand Fresa Shinagawa Seaside. Thank you for your review.
by A verified traveler
Nice Seaside Hotel
Posted 1 Jan 2020 on HotelsService was good and the staff were very helpful. Nice lobby and view of the area. Convenient location with a department store, convenient stores, and station all right next to the hotel. Rooms were comfortable enough despite being a bit small.
Comment from Hotel Management
4 Jan 2020 by Front funahashi, Hotel Management
Thank you for your feedback.We are glad you enjoyed view from our guest room. We look forward to your next visit.
by A verified traveler from El paso texas
Posted 5 Dec 2019
Centrally located, Many shoos and restaurants in
Snall mall. Very reasonable
Comment from Hotel Management
5 Dec 2019 by front Katagiri, Hotel Management
Dear Customer
Thank you for staying at our hotel.
We will be very glad if you stay at our hotel again.
Thank you.
by A verified traveler
Posted 28 Nov 2019
Comment from Hotel Management
2 Dec 2019 by フロント 中塚, Hotel Management
この度は相鉄グランドフレッサ品川シーサイドをご利用頂きありがとうございました。またのご利用をお待ちしております。
by A verified traveler
Posted 25 Nov 2019 on Hotels
Comment from Hotel Management
27 Nov 2019 by Front clerk Nakatsuka , Hotel Management
Thank you for staying in Sotetsu Grand Fresa Shinagawa Seaside. Thank you for your time reviewing our hotel. We will be waiting for your return again.
by A verified traveler
Posted 17 Nov 2019 on Hotels
Comment from Hotel Management
19 Nov 2019 by Takeuchi, Hotel Management
Thank you for your feedback. We look forward to your next visit.
by A verified traveler
Posted 12 Nov 2019
They held our luggage for us while we went to Odaiba and around town both before check in and after we checked out! This was fantastically helpful. Breakfast on property was delicious and reasonably priced, everyone was super friendly and helpful. It was a little warm, but for the location and services that was just a minor problem. Would definitely stay again!
Comment from Hotel Management
12 Nov 2019 by Front Ozawa, Hotel Management
Thank you very much for reviewing us.The Management and Staff would like to thank you for the wonderful comments.
However I'm sorry for the inconvenience
we aim to provide our customers with even higher levels of satisfaction. We eagerly anticipate your next visit and look forward to serving you again
