Ratings based on 50 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Very cool experience and amazing staff
Comment from Hotel Management
29 Mar 2024 by Sansuiso, Hotel Management
Thank you for staying at our inn. And thank you for your happy message and your high evaluation. Did you have a relaxing time? Please come again. We're looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Sansuiso, Hotel Management
この度は当旅館をご利用いただきましてありがとうございます。ごゆっくりおくつろぎいただけましたでしょうか?高い評価を戴きありがとうございます。またぜひお越しくださいませ。
5 out of 5
by A verified traveler

Posted 6 Jan 2024
Comment from Hotel Management
1 Mar 2024 by Sansuiso, Hotel Management
Thank you for staying our inn. We're very happy to receive a high evaluation. Please come again. We're looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 4 Jan 2024
Comment from Hotel Management
9 Feb 2024 by Sansuiso, Hotel Management
Thank you for using our inn. And thank you for your high evaluation. Did you have good time? Please come again.We're looking forward to seeing you again.
5 out of 5
by A verified traveler

Wonderful inn in a good location

Posted 29 Sep 2023 on Hotels
Nice traditional ryokan experience, very close to Gotanda station.
Comment from Hotel Management
2 Oct 2023 by Sansuiso, Hotel Management
Thank you for staying at our inn. And thank you for your message. Didi you have a good time? Please come again. We're looking forward to seeing you.
5 out of 5
by A verified traveler

Posted 27 Aug 2023
Comment from Hotel Management
10 Oct 2023 by Sansuiso, Hotel Management
Thank you for staying at our inn. And thank you for the highest evaluation. Please come again. We're looking forward to seeing you again.
3 out of 5
by A verified traveler

Posted 20 Apr 2023
The area around is good. Little far from the nearest station. Supermarket is super closed. 5.5/10
Comment from Hotel Management
26 Apr 2023 by Sansuiso, Hotel Management
Thank you for staying at our inn. And thank you for your message. If ou have another chance, please come again.
5 out of 5
by A verified traveler

Posted 14 Mar 2023
The staff are awesome! I would stay here again! Arigato gozaimas!
Comment from Hotel Management
17 Mar 2023 by Sansuiso, Hotel Management
Thank you for staying at our inn. And thank you for happy message. Did you have a relaxing time? We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 12 Mar 2023
The owner was so friendly and helpful. He could understand some English too, though we mainly spoke in Japanese. We stayed for a short time but it was worth it.
Comment from Hotel Management
17 Mar 2023 by Sansuiso, Hotel Management
Thank you for staying at our inn. And thank you for your message. Did you have a relaxing time? We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 24 Dec 2022
If you want to experience a Japanese style room experience, this might be for you. You get a small tatami room with futons, shared bath and toilets (kept immaculately clean) in a older Japanese style house (narrow staircase, sliding doors, etc) but recently rennovated with modern conveniences. The Gotanda neighbourhood is extremely interesting, a wonderful combination of old and new. The walk along the river is exceptionally beautiful.
Comment from Hotel Management
4 Jan 2023 by Sansuiso, Hotel Management
Thank you for using our inn. And thank you for the very happy message. I hope you had a good time. Please come again. Take care of yourself. See you again.