Ratings based on 9 Verified Reviews
3.4 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2023
Extremely difficult to find property especially at night , v v v dark , no lighted signboard, no lobby to keep luggages, quite difficult to get taxi, tv too low on table, access to 2 supermarkets 💦
Comment from Hotel Management
24 Oct 2023 by RANDOR HOTEL Yoshino, Hotel Management
Thank you for choosing RANDOR HOTEL. We apologize for any inconvenience caused. We always welcome custmer's request to put your luggage in a room before check-in. We look forward to serving you again.
by A verified traveler
Posted 4 Apr 2021
The worst experience. It might look like a deal but you get what you pay for. Sketchy neighborhood
by A verified traveler
Spacious
Posted 26 Dec 2019 on HotelsThis apartment is worth its price. Spacious and comfortable. Cooking ware and utensils were provided. You can cook your own food and there's also fridge. Hot and cold water. THERE'S ONLY 1 LET DOWN. THE HEATER IN THE BATHROOM WAS NOT WORKING WHEN WE WERE THERE.
Comment from Hotel Management
12 Jan 2020 by Randor Residence Tokyo Grand staff yamamoto, Hotel Management
Dear our customer.
Thank you for staying at our hotel. We are appreciate for your favorable feedback. We are sorry for your inconvenient for the problem of heater. We will improve as soon as possible. We look forward to serving you again.
Best regards.
by A verified traveler
Posted 13 Mar 2024
住宿前後都有大型超市很方便。交通位子也很不錯。只是這次我們入住2/27-3/5、對於打掃真的要加強。我們入住時、在床底發現還有前面客人的小朋友襪子&餅乾屑。冰箱旁也是無意間發現有灰塵。還有洗衣粉也都沒補。
Comment from Hotel Management
1 Apr 2024 by Randor Residence Tokyo , Hotel Management
Thank you very much for using Landor Hotel. Thank you for your valuable opinion. All of our staff will work hard to provide better service based on your feedback. We will try our best to improve our cleaning. We look forward to seeing you again.
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
24 Feb 2024 by ランドーホテル 伊藤, Hotel Management
Thank you for choosing our hotel, and we are glad to hear that you were satisfied with your stay. We look forward to seeing you again.
by A verified traveler
Posted 27 Feb 2021 on Hotels
by A verified traveler
住める(笑)
Posted 10 Jan 2021 on Hotelsめちゃくちゃ良かった。
強いてあげるなら
調理器具や皿がもう少しあったら
っていうのと、グリルに網がついてなかったので、あったら良かったな…ぐらいです。
Comment from Hotel Management
23 Jan 2021 by スタッフ, Hotel Management
この度は当ホテルをご利用して頂き、誠にありがとうございました。
お部屋も非常に気に入っていただけたようで大変光栄でございます。お客様に指摘して頂いた点に関しましては真摯に受け止め、サービスの向上を目指す所存でございます。
我々のホテルは東京以外に北海道、京都、福岡など全国に広がっております。立ち寄った際にはぜひご利用くださいませ。
by A verified traveler
Posted 31 Aug 2020 on Hotels
Comment from Hotel Management
5 Sep 2020 by Randor, Hotel Management
ご利用誠にありがとうござました。
by A verified traveler
Posted 13 May 2020
Comment from Hotel Management
18 May 2020 by フロント倉中, Hotel Management
ゲスト様
この度は当ホテルをご利用いただきまして誠にありがとうございました。
お客様にご満足していただけるようスタッフ一同精進してまいります。
ありがとうございました。
