Ratings based on 368 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 10 Apr 2023
Proximity to Metro and Shiba Park was good
2 out of 5
by A verified traveler

Posted 26 Mar 2023 on Orbitz
This hotel had very kind staff who did what they could to better our situation. Our biggest issue with this location is that the room was set to 28 Celsius and we had no way of decreasing the temperature since the building was set to only heat. The desk staff gave us fans but could not change the setting for the temperature. After a few days and several complaints later, the room air setting was changed from heat to cool but still was difficult to get the room to a comfortable level. The room was clean and the bed was comfortable. Our curtains were broken so sunshine blazed through the window each morning making it hard to sleep. The area around the faculty was safe but had limited dining or shopping. There was 2 metro stations within a 10 minute walk but the main station needed to move around the city was a 15 minute walk which is not easy with luggage. The facility had coin operated laundry with a dryer. Wifi was good. The facility also had luggage storage. Not a bad place to stay overall but the temperature issue and lack of close handicap accessible transportation really decreased my likelihood to recommend this hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2023
5 out of 5
by A verified traveler

Posted 5 Jan 2023
Very comfortable and clean. Friendly staff. Convenient to Hareda airport and Tokyo train station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2022 on Hotels
3 out of 5
by A verified traveler

Posted 22 Mar 2020
The windows do not open and this is one of those buildings where you cannot control the heat in your room. The front desk clerk, with the help of my translator app, brought me a fan, but it was still sweltering.
5 out of 5
by A verified traveler

Posted 13 Feb 2020
Likes: - Clean and well-kept - AC right above bed - Toto toilets - Free breakfast - $3 lunch - Candy at front desk Could-be-betters: - Staff had limited English, but it's Japan - Provided foods could have been more than just pastries, soup, and tea
3 out of 5
by A verified traveler from Sendai

Posted 5 Oct 2019
Location was good easy access. Room was typical business style room in Tokyo. The room that I stayed in had an irritating noise of water running through pipes in the building. It was non stop, and caused problems with sleep.
5 out of 5
by A verified traveler

Posted 16 Apr 2019
Quiet and comfortable、also good breakfast!
Comment from Hotel Management
19 May 2019 by mitakaikan, Hotel Management
Thank you very much. Thank you in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2019