Ratings based on 677 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
located in a super convenient area ! the staff was so helpful and nice :) I would totally stay here again !
Comment from Hotel Management
12 Apr 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you very much for staying at our hotel.We are very happy to receive your compliments for our staff and your high evaluation of your stay.We will continue to create hotels where everyone can stay comfortably and with peace of mind.We look forward to your reservation next time you come to Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 8 Apr 2024
Close to airport, clean, safe and not too busy, lots of comic books to read and there are free hot food for hotel guests all the time 24/7.
Comment from Hotel Management
9 Apr 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you for staying with us and for giving your feefback and rating to us.We will continue to make our hotel even more comfortable by taking into consideration your opinions and impressions.All of our staff members look forward to your stay with us again when you come to Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 22 Mar 2024
Clean, has everything you need. Free food and drinks. Great bargain for such a great rate
Comment from Hotel Management
22 Mar 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you for staying with us.We are very happy to read that you were satisfied with your stay.All of our staff will continue to take into account your opinions and impressions so that you can spend your time with us even more comfortably.All of our staff are looking forward to your stay with us when you come to Tokyo.The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
25 Jan 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/madam,Thank you very much for staying with us.We will continue to take your opinions into account and strive to provide services with a spirit of hospitality.When you come to Japan, our entire staff will be looking forward to your stay with us.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
19 Jan 2024 by クインテッサホテル東京羽田, Hotel Management
この度は、当ホテルにご宿泊頂き誠にありがとうございました。また、今回のご滞在にあたっては高評価を頂戴し、ご満足頂ける宿泊であったこと大変嬉しく思います。これからも皆様により快適に安心してお泊り頂けるホテル作りを行って参ります。お近くにお越しの際には、またのご宿泊をスタッフ一同お待ちしております。クインテッサホテル東京羽田
by A verified traveler from Wilmette
Posted 3 Jan 2024
Comment from Hotel Management
8 Jan 2024 by クインテッサホテル東京羽田, Hotel Management
この度は、当ホテルにご宿泊頂き誠にありがとうございます。また、今回の滞在の評価を投稿頂き重ねてお礼申し上げます。これからも皆様のご意見ご感想を参考にしながら、是非ここに泊まりたいと思っていただける様なホテル作りを考えて参ります。お近くにお越しの際には、またのご宿泊をスタッフ一同お待ちしております。クインテッサホテル東京羽田
by A verified traveler
Posted 24 Dec 2023
Comment from Hotel Management
26 Dec 2023 by The QUINTESSA Hotel Tokyo-Haneda , Hotel Management
Dear Sir/Madam,Thank you for staying with us and for giving a good rating this time.We will continue to strive to create a hotel where everyone can stay comfortably.All of our staff will be looking forward to your visit when you come to Tokyo.We wish next year will be a good year for you too.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 26 Nov 2023
I was only here very briefly as my flight was significantly delayed but the staff were very quick at the check-in when I arrived at 3am and also let me keep my luggage there during the day so I could get around town.
Comment from Hotel Management
29 Nov 2023 by The QUINTESSA Hotel Tokyo-Haneda , Hotel Management
Dear Sir/Madam,Thank you for staying with us and for giving a good comments/rating to us this time.All of our staff will continue to work hard to create a hotel where everyone can have a comfortable and enjoyable stay.We look forward to having you stay with us again when you come to Japan.The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 23 Nov 2023
Room not that clean..
Comment from Hotel Management
23 Nov 2023 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you for staying with us and for giving your comments to us this time.We apologize for the inconvenience caused due to the lack of cleanliness in your room during your stay.We will share this incident with all staff members and reconsider how we should clean and check.We will continue to use your opinions as a reference to create a hotel where you can spend your time comfortably and with peace of mind.Thank you for your opinion.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 22 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Thank you for staying with us and for giving a good rating this time.We will continue to use your opinions as a reference to create a hotel where you can spend your time comfortably and with peace of mind.Thank you for your opinion.If you come to Japan again, our entire staff will be looking forward to your stay.Best regards,The QuintessaHotel Tokyo-Haneda
