Ratings based on 383 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Neat & clean hotel in a quiet area.
Comment from Hotel Management
17 Apr 2024 by Front Office Manager, Hotel Management
Dear Guest, Thank you for staying our hotelWe are glad to hear your comments about the location and the cleanliness.We will keep trying to improive our service and facilities.We are looking forward to seeing you again in the future. Kind regards,Mitsui Garden Hotel Toyosu PREMIERE
by A verified traveler
Posted 14 Apr 2024
Beautiful hotel.. views were incredible.
Hotel breakfast was also great - get it included with room rate - great value.
beds were firm but comfortable. Extra pillows provided upon request.
Staff was friendly and overall a great stay. Local
Shopping mall was accessible and we spent a rainy day there - super convenient.
Comment from Hotel Management
17 Apr 2024 by Front Office Manager, Hotel Management
Dear Guest,Thank you for your reservation at Mitsui Garden Toyosu PREMIER.We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback and evaluation after your stay.We are very happy to hear that you were satisfied with the view from our hotel during your stay.A feature of our hotel is that you can see a variety of scenery depending on the room type and season.If you have a chance, please try a different type of room next time.Also, we are glad that you enjoyed the breakfast.We will continue to work to improve our service level so that everyone can have a more comfortable stay.Please feel free to use us again when you are in the area. All of our staff members look forward to your next visit.Kind regards.Mitsui Garden Hotel Toyosu PREMIERE
by A verified traveler
Posted 13 Apr 2024
Great hotel!
Comment from Hotel Management
17 Apr 2024 by Front Desk Manager, Hotel Management
Dear GuestThank you for staying at Mitsui Garden Hotel Toyosu PREMIERE.We would also like to thank you for taking time out of your busy schedule to give us your feedback and evaluation after your stay.We thank you for your patience and look forward to welcoming you back again.Kind regards,Mitsui Garden Hotel Toyosu PREMIERE
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Front Desk Manager, Hotel Management
Dear GuestThank you for staying at Mitsui Garden Hotel Toyosu PREMIERE.We would also like to thank you for taking time out of your busy schedule to give us your feedback and evaluation after your stay.We thank you for your patience and look forward to welcoming you back again.Kind regards,Mitsui Garden Hotel Toyosu PREMIERE
by A verified traveler from Toronto
Posted 4 Apr 2024
Like: Convenient location - no need to walk outside to get into the hotel. Great view - the lobby & our room are able to see Sky Tree tower.
Unlike: Did not have a “welcome home” feeling at the reception, whereas other hotels in Tokyo did make you feel.
Comment from Hotel Management
5 Apr 2024 by Front Office Manager, Hotel Management
Dear guest,Thank you for providing us with feedback from your stay. We are very happy to hear that you enjoyed a superb view that only a high-rise hotel can offer.As you can see the view from various directions depending on the room type, we hope you have another opportunity to stay in other room.However regarding the front desk staff, I believe that they were not able to provide customer service that was attentive to our guests.We take your kind words seriously and will make every effort to improve our services in the future.
by A verified traveler
Posted 3 Apr 2024
View of the bay area is perfect for room facing east side, watching sunrise of Tokyo with its harbour in the foreground is a bonus!
Comment from Hotel Management
5 Apr 2024 by Front Office Manager, Hotel Management
Dear guest,Thank you very much for your candid review of your recent stay at Mitsui Garden Hotel Toyosu PREMIER.We are delighted you enjoyed your stay.We are happy to know you had a pleasant time with us and liked beautiful view.As you can see the view from various directions depending on the room type, we hope you have another opportunity to stay in other room.It was a pleasure to have you as our guest, and we hope to see you again soon.
by A verified traveler
Posted 25 Mar 2024
We really enjoyed our stay at the Mitsui Garden Toyosu! The view from the lobby, bar, and restaurant from the 36th floor is suburb. It's super modern fusion Japanese design, especially in the approach to reach the elevators through a bit of a maze has the feel of a theme park ride. We wish the room was a little bigger, but it was very comfortable. It's nice to have a big public bath to go to as well. We would like to stay again, and maybe splurge on a corner room with the bath that has a window with the view.
Comment from Hotel Management
26 Mar 2024 by Front Office Manager, Hotel Management
Dear guest,Thank you for providing us with feedback from your stay. It sounds like you had a great time. It was our pleasure to have you as our guest.We are really glad to know that you enjoyed our large public bath space.You can also see the view of Tokyo from the open-air bath, so just please have yourself relaxed on the bench if you get too hot in the bathtub.It was a pleasure to have you as our guest, and we hope to see you again soon.
by A verified traveler from montgomery
Posted 16 Mar 2024
Nice hotel with very comfortable beds. Great in room amenities.
Comment from Hotel Management
19 Mar 2024 by Front Office Manager, Hotel Management
Dear Guest,Thank you for staying at Mitsui Garden Hotel Toyosu PREMIERE.Also, despite your busy schedule, we would like to thank you again for your feedback after your stay.We are very honored to receive such an excellent evaluation of our hotel.We will continue to improve our facilities and services so that you can spend more comfortably in the future.We are looking forward to seeing you again in the future. Kind regards,Mitsui Garden Hotel Toyosu PREMIERE
by A verified traveler from Temple City
Posted 2 Mar 2024
Nice view, close to train station can go over the underground path which was very helpful for a raining day. Nice hot spring public bath.
Comment from Hotel Management
2 Mar 2024 by Front Office Manager, Hotel Management
Dear guests,Thank you for providing us with feedback from your stay. We are glad you enjoyed your stay.We are glad you like the view from the room.As you can see the view from various directions depending on the room type, we hope you have another opportunity to stay in other room.We are really glad to know that you enjoyed our large public bath space.You can also see the view of Tokyo from the open-air bath, so just please have yourself relaxed on the bench if you get too hot in the bathtub, It was a pleasure to have you as our guest, and we hope to see you again soon.
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
22 Feb 2024 by Front Office Manager, Hotel Management
Dear Guest, Thank you for staying our hotelKeep trying to improve our service and facilities.We are looking forward to seeing you again in the future. Kind regardsMitsui Garden Hotel Toyosu Premier
