Ratings based on 197 Verified Reviews
4.7 Room cleanliness
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from BLACKWOOD
Posted 28 Apr 2024
Apartment had everything we needed as a home away from home. Clean, safe, comfortable, and ample space for our family of 6. Thanks so much for a wonderful stay.
Comment from Hotel Management
29 Apr 2024 by MONday Apart Premium Nihonbashi, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 28 Apr 2024
Found the space a little too small for comfort, maybe because of smaller ceiling height. However it was excellent location close to train station.
Comment from Hotel Management
29 Apr 2024 by MONday Apart Premium Nihonbashi, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
28 Apr 2024 by MONdayApartPremium Nihonbashi, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 18 Apr 2024
We stayed for several nights here as a family. it is on a side street from busy streets, a few train stations around, but quiet place to stay. we enjoyed using the kitchen to cook, washer/dryer works, if clothes not completely dry, just run another round a dry. there is hanging rod in bathing room also. ac and fan work in the room. front desk staff friendly, requested another set of pillows since ones in the room are too flat. very close to convenience store, and grocery store. no view, not much area at lobby to hang out. light switches at the main bed and charging usb which is very convenient. room service does not happen every day, but since we stayed long enough, we had one room service done. one thing to note is do not leave any personal items in the bed or on the headboard ledge. one item fell on floor and was left there, one item disappeared (disappointed a bit but not enough to complain), one charging wire got stuck in between bed mattress and something. but it functioned for what we need. one staff is excellent in english and chinese!
Comment from Hotel Management
18 Apr 2024 by MONday Apart Premium Nihonbashi Front Desk, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 18 Apr 2024
The property was serviceable but was noticeably less nice than the two other MIMARU properties (similar chain with apartment hotels in Japan) that we stayed at during our stay. A thorough cleaning would have helped (there was accumulated grime on the edges of the carpet and the shower vent was caked with buildup. The pillows they give are basically nonexistent though they did give us extras when we asked. And, I suspect the property used to allow smoking as an asthmatic I could smell remnants of smoke in the room. Overall, serviceable but would not choose again without a few fixes.
Comment from Hotel Management
18 Apr 2024 by MONday Apart Premium Nihonbashi Front Desk, Hotel Management
Thank you very much for staying with us.Thank you also for taking the time to write this review.We apologize for any inconvenience caused. We sincerely apologize that our service did not meet your expectations and for your discomfort.Your stay should have been comfortable and we deeply regret that we could not provide that.We will make every effort to ensure that similar problems do not recur in the future. We will also take your valuable feedback seriously and strive to make improvements.Once again, we sincerely apologize.If you have any questions or requests, please do not hesitate to let us know.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
23 Apr 2024 by MONdayApartPremium Nihonbashi, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 14 Apr 2024
The place is nice and clean and in great location however the pillows provided are quite small and were not enough for 6 people.
Comment from Hotel Management
23 Apr 2024 by MONdayApartPremium Nihonbashi, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
6 May 2024 by MONday Apart Premium Nihonbashi, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
23 Apr 2024 by MONdayApartPremium Nihonbashi, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
by A verified traveler
Posted 31 Mar 2024
The room is spacious for family of 4. And it’s good to have in room laundry machine.
The only thing I wanna point out is the pillow
Is too soft
Comment from Hotel Management
4 Apr 2024 by MONday Apart Premium Nihonbashi, Hotel Management
Thank you very much for staying with us.Thank you also for taking time out of your busy schedule to write this review.All of our employees place the highest priority on our guests' residences.We hope that your stay at our facility provided you with a little bit of a different experience from your everyday life, and that you enjoyed our homey atmosphere.Your compliments encourage all of our employees to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.-------------------------------------MONday Apart Premium NihonbashiFront Desk
