Ratings based on 246 Verified Reviews

4.1 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023 on Hotels
3 out of 5
by A verified traveler

Posted 22 Nov 2023
Overall the property is an average business hotel experience (from what I've heard, as this is the first I've stayed in). The hotel is good for solo/duo traveling especially as the rooms are not big (normal for Tokyo) but the staff were exceptionally helpful. One of the staff spoke perfect English however the staff that didn't really helped stuck themselves out there to help us when needed (i.e. getting a larger taxi for luggage to go to the airport). There were some very glaring problems with the property as we stayed up in the 9th floor and the doors may as well not be there from a soundproofing point of view. We would routinely hear people walking/talking/generally making noise outside of the room at all evening times. Well worth staying at in order to get an easy taxi/transport link to Haneda.
Comment from Hotel Management
23 Nov 2023 by Front desk, Hotel Management
Thank you for staying at KEIKYU EX INN KAMATA.This hotel has been open for over 10 years and is a little old, so I think the rooms are a little smaller than other Keikyu EX Inn hotels.We apologize for any inconvenience caused by the noise from the hallway.It takes about 20 minutes by train or 30 minutes by taxi to get to Haneda Airport from the hotel, so it is popular with customers using the airport.Thank you for your review.We look forward to seeing you again.KEIKYU EX INN KAMATA Front desk
5 out of 5
by A verified traveler

Posted 20 May 2023
The staff went above and beyond for my care, I am forever grateful! スタッフはこれまで以上に私のケアをしてくれて、いつも感謝しています!
4 out of 5
by A verified traveler

Posted 5 Apr 2023 on Hotels
Comment from Hotel Management
5 Apr 2023 by 京急EXイン蒲田 フロント, Hotel Management
この度は京急EXイン蒲田にご宿泊頂き誠にありがとうございます。これからもより一層お客様にご満足頂けるよう精進して参りますので、変わらぬご愛顧の程宜しくお願い申し上げます。お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 3 Jan 2023 on Hotels
Comment from Hotel Management
27 Jan 2023 by 京急EXイン蒲田 フロント, Hotel Management
この度は京急EXイン蒲田にご宿泊頂き誠にありがとうございます。お客様よりお褒めの言葉と高評価を頂きましたこと、大変嬉しく思います。今後も皆様に満足頂けますよう精進して参りますのでまたお近くにお越しの際は当館をご利用いただけますと幸いです。この度はお忙しい中のご投稿お礼申し上げます。またのご来館をスタッフ一同心よりお待ちしております。
2 out of 5
by A verified traveler

Posted 12 Nov 2022
I was under the impression it was a non smoking room. Turned out to be the opposite. It was quite disgusting and painful for my eyes and lungs.
5 out of 5
by A verified traveler

Posted 10 Oct 2022 on Hotels
The need to offer early check ins if it request upon booking
Comment from Hotel Management
13 Oct 2022 by KEIKYU EXINN KAMATA Frontdesk, Hotel Management
Dear My Guest,Thank you for staying at KEIKYU EX Inn Kamata.We will continue to do our best to satisfy everyone.We are looking forward to seeing you again.KEIKYU EXINN KAMATA
5 out of 5
by A verified traveler

Posted 18 Sep 2022 on Hotels
Comment from Hotel Management
21 Sep 2022 by 京急EXイン蒲田 フロント, Hotel Management
いつも京急EXイン蒲田にご宿泊頂き誠にありがとうございます。高評価を頂き、私共も大変嬉しく思います。今後も更なるサービス向上に励んで参りますのでまたのお越しの際は是非当ホテルをご利用下さいませ。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2021
5 out of 5
by A verified traveler from Honolulu

One night in Haneda for an early flight

Posted 23 Jul 2019 on Hotels
The hotel is about 5 minutes from train station around the corner. You will go through a tunnel of little shop, few izakaya, Chinese restaurant and a sushi place. Close to places to eat and a convenient store. We were happy about the location. The room is small, the beds were hard and Air condition is timer ... it gets on and off so it got hot in the middle of the night and mid morning. We didn’t sleep good that night but place is convenient if you need to be in Haneda early in the morning. We were catching our connecting flight the following day and it is 15 minutes by train or 5 stops... very quick.
Comment from Hotel Management
7 Apr 2020 by 京急EXイン蒲田, Hotel Management
この度は京急EXイン蒲田にご宿泊頂きまして誠に有難うございます。 お客様の仰る通り当ホテルは京急蒲田駅からもJR蒲田駅からも徒歩5分と大変恵まれた立地にございます。 また、周辺にはリーズナブルで美味しい飲食店も多数ございます。フロントにて簡単な近隣飲食店マップのご用意もございますので、次回ご利用の際は是非ご活用下さいませ。 今後ともお客様に満足して頂けるサービスの提供を目指しスタッフ一同邁進して参ります。 この度はお忙しい中貴重なお時間を割いてのご投稿誠にありがとうございました。 お客様のまたのお越しを心よりお待ち申し上げております。