Ratings based on 256 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 1 Oct 2023 on Hotels
by A verified traveler
Posted 28 Aug 2023
Would like to see another washing machine.
by A verified traveler
Posted 27 Aug 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by 京急EXイン品川・新馬場駅北口, Hotel Management
Thank you for staying at our hotel.We would like to thank you once again for the highest evaluation.We look forward to seeing you again.
by A verified traveler from Adelaide
Posted 16 Jan 2020
I appreciate how close this is to the train station, especially when I had my international flight the next morning. Very convenient. The rooms were also comfortable.
Comment from Hotel Management
16 Jan 2020 by Keikyu EX INN Shinagawa Shimbamba Eki Kitaguchi, Hotel Management
Thank you very much for using Keikyu EX Inn Shinagawa / Shinbaba Station North Exit.
I am also very grateful for the words of praise to the hotel.
The hotel has good access to Haneda Airport and is well received by customers.
Thank you very much for your busy submission.
Also, I am very pleased if you can use this hotel when you are near.
Keikyu EX Inn Shinagawa Shinbaba Station North Exit
front
by A verified traveler
Posted 23 Nov 2019
Comment from Hotel Management
26 Nov 2019 by 京急EXイン品川・新馬場駅北口, Hotel Management
この度は京急EXイン品川・新馬場駅北口にご宿泊いただき、誠にありがとうございます。また、貴重なお時間を割いてのご投稿いただきましたこと、重ねてお礼申し上げます。お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。
by A verified traveler
Posted 14 Nov 2019
Close to train station. Very clean. Friendly staff. Agreeable lobby with coffee & library.
Comment from Hotel Management
15 Nov 2019 by Keikyu EX INN Shinagawa Shimbamba Eki Kitaguchi , Hotel Management
Thank you for staying with us. We felt relieved to hear that you spent comfortably in our hotel. We are looking forward to seeing you again and hope you had a great time in Japan. Best regards
by A verified traveler from St. Paul
Posted 28 Oct 2019
Super convenient location. Lobby was well appointed.
Comment from Hotel Management
28 Oct 2019 by Keikyu EX INN Shinagawa Shimbamba Eki Kitaguchi, Hotel Management
Thank you for taking your time for the review.
It is nice to hear that you liked our lobby.
We are looking forward to seeing you again.
by A verified traveler from Melbourne
Posted 2 Sep 2019
Convenient for travel, just off platform at Shimbamba station. Was clean and quiet for sleeping.
Comment from Hotel Management
3 Sep 2019 by Keikyu EX INN Shinagawa Shimbamba Eki Kitaguchi, Hotel Management
Thank you for staying with us.
We are glad to hear that and appreciate you taking the time for the review.
We are looking forward to seeing you again.
by A verified traveler
Wonderfully convenient budget hotel!
Posted 29 Jun 2019 on HotelsGreat budget hotel that's conveniently located right at a station for the Keikyu Line and only a stone's throw away from Shinagawa Station which makes it easy to get anywhere you need to both in Tokyo and beyond. Also has a small local shopping street next door with a convenience store, cafes, etc. Free breakfast was okay but for most of my trip I had to leave early which made the two nearby convenience stores very helpful. Staff were very helpful and courteous. Room was small but par for the course in Tokyo. During my stay the hotel was also amazingly quiet. Normally I wear earplugs as insurance for a good night's sleep at cheaper hotels but not this one - I slept like a baby all three nights I was there. The only real complaint I had was the faint whiff of lingering cigarette smoke when I first entered my room despite it supposedly being a non-smoking room. Thankfully the room had an air freshener bottle that helped a great deal. I would definitely stay here again on another trip to Tokyo.
Comment from Hotel Management
3 Jul 2019 by Keikyu EX INN Shinagawa Shimbamba Eki Kitaguchi , Hotel Management
Thank you for staying with us. We felt relieved to hear that you spent comfortably in our hotel. We are looking forward to seeing you again and hope you had a great time in Japan. Best regards
