Ratings based on 21 Verified Reviews

3.7 out of 5
67% of guests recommend
3.8 Room cleanliness
3.2 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 20 Apr 2023
can not check in after 10PM. No prior notification during booking. Paid but did not got the room.
5 out of 5
by A verified traveler

Good experience

Posted 24 Dec 2019 on Hotels
As was expected from the photos online, it was good
1 out of 5
by A verified traveler

Stay away

Posted 10 Dec 2018 on Hotels
Didn't get a wink of sleep. Building sign straight out of window was on all night with no curtains. Like sleeping (lying awake) under a spotlight. Was told we could leave our bags but in the morning there was no staff present anywhere. Happy to leave. Area was great, find somewhere else to stay.
2 out of 5
by A verified traveler from singapore

Bad experience with Kakigera Inn

Posted 10 Oct 2018
Just concluded my 7d 6n stay in Kakigera Inn and it was terrible. These are the reasons why: 1. Non existent reception. Shutters were always closed hence no one to provide any form of assistance. 2. Claimed that they clean the rooms everyday but i highly doubt so. Hair n dirt were still found on the floors and ard the bed. Suspect that they only cleared rubbish and replenished clean towels. 3. Not value for money, what you see in real life doesnt reflect in the photos. 4. Check in and out is completely DIY as there isn't anyone to assist.
5 out of 5
by A verified traveler

Posted 4 Oct 2018 on Hotels
Love this guesthouse, beautiful room.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted 7 Apr 2018 on Orbitz
The website said they had 24 hour service but we never saw anyone once we checked in. The young woman at the desk was sweet but she did not give us any information about the hotel or area. After that we never saw anyone at the desk. This is a traditional Japanese hotel that is in a quite safe location. Good location.
2 out of 5
by A verified traveler

Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
25 Feb 2020 by kyra, Hotel Management
Hello dear guests, thank you very much for your comments. We are very sorry that we did not give you a perfect stay. If possible, we look forward to your specific suggestions,and wish you a wonderful day!
2 out of 5
by A verified traveler

安眠はできなかった

Posted 24 Aug 2019 on Hotels
建物自体は古いようでしたが、部屋は綺麗にしてあり問題なく過ごせました。が、泊まった部屋は窓が大きくて更に障子の為遮光せず、外の街灯の明かりなどで安眠は出来ませんでした。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2019