Ratings based on 264 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
The room looks like brand new, bed is very comfortable, Breakfast is excellent.
Comment from Hotel Management
30 Apr 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Thank you very much for choosing our hotel to stay this time.Also thank you very much for your kind review about our hotel.We are very glad with that you spend comfortable time during your stay.We hope that we can welcome back to here again someday!!
by A verified traveler
Posted 27 Apr 2024
My son, my wife, and I were in the KOKO hotel for four nights from April 19th to April 23rd, 2024.
The property was clean and the room had 3 separate beds. The mattresses were firm and felt great.
Only one person was working in the Checking-in area. The check-in area was clean and orderly. I saw all the room amenities like toothbrushes, liquid soap, body wash, shampoos and conditioners, sandals, teas, and coffees on wooden cupboard.
There was no bellboy or any other employee to take our luggage into the room. The room was nicely done. The beds were firm and the white sheets on the beds looked very nice. The ambient lights behind the beds looked very nice.
The toilet was separated from the bathroom which was also separated from the bathroom.
The bathroom had a small basin for washing hands, and brushing teeth, etc.
There was a small oval-shaped very deep bathtub and boy was I happy!
There was a handheld showerhead too.
The toilet had a Bidet. I personally have bidets in my bathrooms in New York. This is the best thing about Japan.
The hotel was very clean. The housekeeping cleaned every day.
We bought the breakfast package and we enjoyed the breakfast. The only problem was the timing. It was open from 7 to 9 in the morning. It was a small but very. There were Western breakfast items like eggs, croissants, breads, cereals, and milk plus Japanese items like rice, noodles, udon, Miso soup, etc.
I think it was a 2-star hotel but it was very clean, safe and inviting.
Comment from Hotel Management
29 Apr 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you very much for choosing our hotel.We appreciate the many comments you have made during your busy schedule.Your high evaluation encourages our staff.We do our best to meet your expectations, but we understand that there were some things we did not do well. We will make further efforts in the future.We will continue to discuss the breakfast service time.We look forward to seeing you again.Sincerely yoursKOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 14 Apr 2024
Had a pretty good stay at this hotel! The walls are a bit thin and we could hear other guests who were in the hall talking. Our room was a bit further away from the elevators but we could still hear the dinging as the elevators went up and down. I imagine it would be pretty noisy for the guests in the rooms directly next to the elevator.
The rooms are fairly tight, as expected of hotel rooms in Tokyo, but the furniture was organized in a neat and functional way. The washroom was pretty spacious!
The front desk staff were very helpful and almost all of the staff I spoke to spoke English which was super helpful for me.
Our taxi driver was confused by the hotel name ‘Koko Hotel “Tsukiji Ginza”’ because Tsukiji and Ginza are two different areas. This hotel has another branch in Ginza called “Koko Hotel Ginza”. Something to note!
Comment from Hotel Management
16 Apr 2024 by KOKO Hotel Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.We regret the inconvenience caused by the hotel rooms, especially with regard to the sound problem.KOKOHOTEL has two hotels, the Ginza 1-chome Hotel and the Tsukiji Ginza Hotel. We apologize for any confusion.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler from San Mateo
Posted 6 Apr 2024
Clean and staffs are very helpful!! We will be back
Comment from Hotel Management
9 Apr 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear Guest.Thank you very much for your stay at our hotel. We appreciate you taking the time to comment.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler from Beverly Hills
Posted 5 Apr 2024
Very close to Ginza district. Close to nice restaurants and holes in the walls open late until 3 AM. Staff are super nice.
Comment from Hotel Management
9 Apr 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear Guest.Thank you very much for your stay at our hotel. We appreciate you taking the time to comment. We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 4 Apr 2024
Beautiful hotel not far from the shops of Ginza - and 3 mins from the Tsukiji Fish Market.
Beds are a little hard and the pillows are tiny, but still had good sleeps
Recommended.
Comment from Hotel Management
4 Apr 2024 by Front Desk, Hotel Management
Dear Guest,Thank you very much for your reservation. We are very happy to hear that the room was to your pleasure.Thank you for taking the time to review us.We hope to see you again very soon.Best regards,KOKO HOTEL Tsukiji Ginza
by A verified traveler
Posted 2 Apr 2024
hotel location is in less noisy environment. very good for family stay
Comment from Hotel Management
9 Apr 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear Guest.Thank you very much for your stay at our hotel. We appreciate you taking the time to comment.Our quiet location is one of our prides.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 2 Apr 2024
rooms had 4 beds , great for family
Comment from Hotel Management
9 Apr 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments.We are pleased to hear that you are satisfied with our room.We sincerely look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
22 Apr 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear GuestThank you for choosing our hotel.Our staff is encouraged by your high evaluation of our hotel.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
by A verified traveler
Posted 1 Apr 2024
The room is very small no room for luggage
Comment from Hotel Management
9 Apr 2024 by KOKOHOTEL Tsukiji Ginza, Hotel Management
Dear Guest.Thank you very much for staying at our hotel. Thank you very much for taking time out of your precious time to leave us your comments. We are sorry that you were not satisfied with your room.We look forward to welcoming you again.KOKOHOTEL Tsukiji Ginza
